Christmas Eve 2020: Security in Quiet Times
Christmas Eve 2020. Offices closed. Most staff with family. Quiet time at end of challenging year.
But cybersecurity doesn't take holidays. Here's what practices should know about security during quiet times.
Why Attackers Target Holidays
Reduced Staffing
Skeleton crews or closed offices mean slower detection and response.
Attackers know this. Some specifically target holidays when response will be delayed.
Distraction
People on call during holidays are distracted. Family activities, celebrations, travel.
Less likely to notice subtle warning signs.
Delayed Discovery
If attack happens Christmas Day, discovery might not happen until office reopens days later.
This gives attackers more time.
Holiday Security Measures
Monitoring Continues
Security monitoring systems don't take Christmas off. Automated monitoring watches for threats even when staff is away.
On-Call Coverage
Someone should be on call for security emergencies. Not necessarily in office, but reachable and able to respond.
Backup Verification
Verify backups continue running successfully through holidays. Problems discovered January 2 are less urgent than those caught December 25.
Access Reviews
Holiday closures are opportunity to verify who has access to what. Any unusual access patterns?
Common Holiday Threats
Holiday-Themed Phishing
Phishing emails using holiday themes:
- Fake shipping notifications
- Holiday e-cards with malware
- Charity solicitations
- Holiday party invitations
People let guard down during holidays. More likely to click suspicious links.
Gift Card Scams
Emails appearing to come from executives requesting gift cards for employees or clients.
These target accounting and administrative staff during holiday season when such requests seem plausible.
Ransomware Timing
Some ransomware attacks timed for holiday weekends. Deployed Friday before long weekend. Discovery delayed until Tuesday.
Personal Device Security
Staff using personal devices during holidays:
Email on Personal Phones
Work email accessed from personal phones. Ensure devices are secured:
- Strong passwords or biometric locks
- Up-to-date operating systems
- Avoid accessing work email on public Wi-Fi
Personal Computers
Checking work email from home computers. Ensure reasonable security:
- Current antivirus
- Updated software
- Firewall enabled
- Not shared with family members for work purposes
Travel Considerations
Traveling with Devices
If bringing work devices during travel:
- Don't leave devices unattended
- Use VPN on hotel or public Wi-Fi
- Be aware of physical security
- Have remote wipe capability if device lost
International Travel
Some countries have requirements about bringing devices across borders. Understand requirements if traveling internationally.
What Can Wait
Not everything needs immediate response:
Non-Urgent Issues
Minor problems, questions, routine requests. These can wait until offices reopen.
Planned Maintenance
Routine updates and maintenance can wait. Don't do risky changes during holidays when support is limited.
What Can't Wait
Some issues require immediate response even on Christmas:
Active Attacks
Ransomware deployment, active breach, systems being compromised. These need immediate response.
Complete System Failures
If practice is open (emergency services) and systems are down, this can't wait.
Critical Security Vulnerabilities
If critical vulnerability disclosed and exploited in wild, emergency patching may be necessary.
Preparation Before Holidays
Pre-Holiday Checks
Before long holiday break:
- Verify backups working
- Apply available security updates
- Review critical system status
- Test recovery procedures
- Ensure monitoring is working
Contact Information
Ensure emergency contact information is current and accessible:
- IT support contacts
- Key personnel
- Vendors and service providers
- Security incident contacts
Communication Plans
How will staff be reached in emergency? Ensure you have:
- Current phone numbers
- Alternative contact methods
- Escalation procedures
Remote Monitoring
Modern monitoring tools allow checking system health without being in office:
Cloud Dashboards
Many services provide status dashboards accessible from anywhere.
Mobile Apps
Monitoring systems often have mobile apps for checking status and responding to alerts.
Automated Alerts
Configure alerts for critical issues. Get notified if problems occur.
2020 Holiday Considerations
2020 holidays are different:
Remote Work Already Normal
Many practices operating partially or fully remote. Holiday security isn't much different than regular remote work security.
Pandemic-Related Scams
COVID-themed phishing continues through holidays. Fake vaccine information, testing scams, pandemic relief fraud.
Increased Online Shopping
More online shopping means more shipping notifications. More opportunities for fake shipping phishing emails.
Returning After Holidays
Post-Holiday Security Review
When returning after holiday break:
- Review security logs for unusual activity
- Check backup status
- Review any alerts that occurred during break
- Apply any security updates released during holiday
- Verify all systems operating normally
Staff Awareness
Remind staff to be cautious after holidays. Attackers know people returning from vacation are catching up and may be less vigilant.
Quiet Times Are Valuable
Holiday downtime is also opportunity:
Maintenance Windows
When offices closed, good time for maintenance that would disrupt operations during normal hours.
Planning and Assessment
Quiet time allows reflecting on security posture and planning improvements for coming year.
Testing and Verification
Test security controls and verify they work as expected.
This Christmas Eve 2020
Christmas Eve at end of challenging year. 2020 brought unprecedented disruption.
But security infrastructure mostly held up. Practices remained protected through pandemic transition. Remote work didn't create security catastrophes.
Be grateful for security that worked quietly in background all year.
For Those On Call
If you're on call for security during holidays: thank you.
Monitoring systems. Ready to respond if needed. Sacrificing some holiday peace for practice security.
Most holidays are quiet. But preparedness allows enjoying holidays knowing practice is protected.
Our Coverage
At Robell Technologies, we maintain security monitoring through holidays:
- 24/7 automated monitoring
- On-call coverage for emergencies
- Backup verification
- Response to critical alerts
Our clients can enjoy holidays knowing security continues.
Merry Christmas
Merry Christmas 2020. May your systems stay secure, your backups stay good, and your holidays stay IT-emergency-free.
To security professionals working today: thank you for keeping practices protected.
To everyone: enjoy quiet time. 2020 was exhausting. Rest is deserved.
Here's to secure and peaceful holidays.