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IT insights for
your practice.

Cybersecurity news, compliance updates, and technology tips for dental, medical, legal, and financial professionals.

Cybersecurity concept
cybersecurity Mar 15, 2026

Q1 2026 Ransomware Report: Healthcare Is Still the Top Target

We are barely three months into 2026 and healthcare ransomware is already outpacing last year. January alone saw 46 healthcare data breaches reported to OCR. Here is what Q1 2026 looks like so far.

Business technology
general Mar 05, 2026

Ten Years of Cybersecurity: From $17,000 Ransoms to 100 Million Patient Records

In April 2016, we wrote about Hollywood Presbyterian Medical Center paying $17,000 in Bitcoin to ransomware attackers. It was shocking. A hospital, held hostage by criminals demanding cryptocurrenc...

Dental practice technology
dental Feb 15, 2026

AI Patient Communication: Efficiency vs. HIPAA Compliance

AI-powered patient communication tools are proliferating: automated appointment reminders with natural language responses, AI chatbots answering patient questions, voice-to-text dictation for clini...

Dental practice technology
dental Jan 20, 2026

AI Voice Answering for Dental Practices: What It Costs, What It Does, and Is It HIPAA Compliant?

AI voice answering services have matured to the point where they can handle appointment scheduling, insurance verification questions, office hours and directions, emergency triage, and basic patien...

Cybersecurity concept
cybersecurity Dec 15, 2025

2025 Year in Review: AI Everywhere, Regulation Tightening, Fundamentals Still King

2025 was the year AI became standard equipment on both sides of the cybersecurity divide. Attackers used AI to generate perfect phishing, clone voices, and automate vulnerability discovery. Defende...

Business technology
general Nov 27, 2025

Thanksgiving 2025: Grateful for Technology Resilience

Thanksgiving 2025. Five years past pandemic disruption. Technology that enabled survival and adaptation deserves gratitude.

Legal practice technology
legal Nov 20, 2025

Law Firms Are the #1 Ransomware Target for 2025. Here's Why and What to Do.

Professional services firms overtook healthcare as the most targeted sector for ransomware in 2025. Law firms are at the top of that list. The reason is simple economics: law firms hold highly conf...

Business technology
general Oct 31, 2025

Halloween 2025: Technology Horror Stories and Lessons Learned

Halloween celebrates horror. Real technology incidents from 2025 are more frightening than any horror movie.

Financial practice technology
financial Oct 15, 2025

AI Bookkeeping Tools Are Convenient. They Might Also Be Leaking Your Clients' Data.

AI-powered bookkeeping tools have exploded: automated bank feed categorization, AI receipt scanning, natural language queries against financial data, automated reconciliation, and predictive cash f...

Cybersecurity concept
cybersecurity Sep 20, 2025

Quantum Computing Is Coming. Your Encryption Needs to Prepare Now.

Quantum computers capable of breaking RSA and elliptic curve encryption (the standards protecting nearly all internet communication) are estimated to be 5-10 years away. That sounds like a distant ...

Business technology
general Sep 10, 2025

Fourteen Years: Preparing for the Next Decade

Fourteen years. September 10, 2025. Robell Technologies is approaching fifteen years of serving Arizona healthcare and professional practices.

Medical practice technology
medical Aug 20, 2025

HIPAA 2025 Updates: What Changed and What You Need to Do

HHS has proposed the most significant updates to the HIPAA Security Rule since its original implementation. Driven by the Change Healthcare catastrophe and the escalating threat landscape, these up...

Medical practice technology
medical Aug 15, 2025

EHR Optimization: Getting More from Your Electronic Health Record

Most medical practices use their EHR system daily. But most use only fraction of capabilities.

Legal practice technology
legal Jul 15, 2025

AI in eDiscovery: Faster Review, New Risks, and What the Courts Are Saying

AI-powered document review in eDiscovery has matured rapidly. Technology-assisted review (TAR) and continuous active learning (CAL) can reduce document review time by 60-80%, with accuracy rates th...

Business technology
general Jul 04, 2025

Independence Day 2025: Technology Independence and Control

Independence Day celebrates self-determination and freedom from dependency.

Medical practice technology
medical Jun 15, 2025

Telehealth Five Years Later: What's Permanent

March 2020 forced rapid telehealth adoption. Five years later, June 2025, we have clarity about what's permanent and what was temporary emergency measure.

Dental practice technology
dental Jun 10, 2025

Open Dental Security Hardening: 10 Settings You Should Change Today

Open Dental is one of the most popular practice management systems for dental offices. Its open architecture and flexibility are major advantages, but that flexibility comes with a security conside...

Dental practice technology
dental May 20, 2025

Building a Security Training Program for Dental Staff

Every dental practice claims to have "security training." Usually this means one hour per year where someone talks about passwords while people check their email.

Dental practice technology
dental Apr 20, 2025

When Is Digital Transformation Complete?

Dental practices invest in digital X-rays, paperless records, online scheduling, digital marketing. Working toward "digital transformation."

Business technology
general Apr 05, 2025

Nine Years: 140+ Posts, Same Five Recommendations

Nine years ago today, we wrote about a $17,000 ransomware attack on a hospital. Today, ransomware payments average over $1 million. AI can clone voices and generate perfect phishing. Deepfakes are ...

Medical practice technology
medical Mar 17, 2025

Patient Data Privacy in 2025: Beyond HIPAA Compliance

HIPAA sets baseline for patient data privacy. But in 2025, privacy landscape is more complex.

Financial practice technology
financial Mar 15, 2025

AI in Tax Preparation: Efficiency Gains and Compliance Landmines

AI tools are reshaping tax preparation. Automated document extraction from W-2s and 1099s. AI-powered tax code analysis. Intelligent categorization of expenses. Natural language queries about compl...

Business technology
general Feb 14, 2025

Valentine's Day 2025: Your Relationship with Technology

Valentine's Day is about relationships. This year, let's examine your relationship with technology.

Medical practice technology
medical Feb 10, 2025

Telehealth Security in 2025: The COVID Waivers Are Gone. The Risks Are Not.

During COVID-19, HHS issued enforcement discretion waivers allowing healthcare providers to use non-HIPAA-compliant telehealth platforms (FaceTime, Zoom consumer, Skype) without penalties. Those wa...

Legal practice technology
legal Jan 20, 2025

Every Law Firm Needs an AI Policy. Here's the Template.

Multiple attorneys have now been sanctioned for citing AI-generated fake cases. Bar associations across the country have issued AI ethics guidance. Courts are requiring AI disclosure in filings. An...

Medical practice technology
medical Jan 15, 2025

HIPAA Security Rule in 2025: What Medical Practices Need to Know

HIPAA Security Rule from 2003. Technology in 2025 looks nothing like 2003.

Business technology
general Dec 25, 2024

Christmas 2024: Appreciating Technology That Just Works

Christmas Day 2024. Most people aren't thinking about technology today.

Cybersecurity concept
cybersecurity Dec 15, 2024

2024 Year in Review: Change Healthcare, CrowdStrike, and the Cost of Single Points of Failure

2024 will be remembered as the year we learned, painfully, that single points of failure in critical infrastructure can paralyze entire industries. Change Healthcare disrupted healthcare nationwide...

Business technology
general Nov 28, 2024

Thanksgiving 2024: Gratitude for Business Continuity

Thanksgiving is about gratitude. For practices in 2024, there's much to be grateful for in the technology and systems that keep businesses running through challenges.

Medical practice technology
medical Nov 15, 2024

Patient Portals Are Now Mandatory Under HIPAA. Are Yours Secure?

Updated HIPAA rules now require covered entities to provide patients with electronic access to their health information through a patient portal or similar technology. For practices that haven't im...

Business technology
general Nov 11, 2024

Veterans Day 2024: Military Cybersecurity Experience in Civilian Sector

Veterans Day honors military service. Many veterans bring valuable cybersecurity skills to civilian sector.

Dental practice technology
dental Oct 15, 2024

Technology and the Dental Patient Experience

Patient experience determines practice success. Technology plays major role in how patients experience your practice.

Legal practice technology
legal Sep 20, 2024

AI Legal Research Tools in 2024

Legal research has been online for decades. Westlaw and Lexis computerized legal research in the 1970s.

Business technology
general Sep 11, 2024

Thirteen Years: Security First in the AI Era

Thirteen years. September 10, 2024. Robell Technologies marks over a decade serving Arizona healthcare and professional practices in an environment more complex than ever.

Financial practice technology
financial Sep 10, 2024

SEC Cybersecurity Disclosure Rules Are Now In Effect. Are You Compliant?

The SEC's cybersecurity disclosure rules are now in full effect. Investment advisors and public companies must disclose material cybersecurity incidents on Form 8-K within four business days and pr...

Financial practice technology
financial Aug 20, 2024

Tax Season 2024 Lessons: What Technology Worked and What Didn't

Tax season 2024 is behind us. August is perfect time to review what worked, what caused problems, and what needs improvement before next year.

Legal practice technology
legal Aug 20, 2024

AI in Legal Discovery: 2024 Reality Check for Law Firms

If you attend legal tech conferences in 2024, you'll hear constant promises: AI-powered e-discovery will transform your practice, reduce costs, speed up document review, eliminate manual work.

Cybersecurity concept
cybersecurity Jul 20, 2024

CrowdStrike Update Crashed 8.5 Million Windows Computers. What It Means for You.

On July 19, 2024, a software update from CrowdStrike, one of the world's leading cybersecurity companies, caused approximately 8.5 million Windows computers to crash with blue screens. Airlines gro...

Business technology
general Jul 04, 2024

Independence Day 2024: Data Sovereignty in the AI Era

Independence Day celebrates sovereignty and self-determination. In 2024, AI raises urgent questions about data sovereignty.

Dental practice technology
dental Jun 20, 2024

Your Dental Imaging System Is a Ransomware Backdoor. Here's How to Lock It Down.

Digital X-ray sensors, CBCT machines, and intraoral cameras have transformed dentistry. They've also created security vulnerabilities that most practices don't think about. These imaging systems co...

Dental practice technology
dental Jun 15, 2024

Technology Training for Dental Practice Staff

Dental practices invest in practice management software, digital imaging, patient portals, and other technology. But technology only helps if staff can use it effectively.

Business technology
general May 27, 2024

Memorial Day 2024: Honoring Veterans in Cybersecurity

Memorial Day honors those who gave their lives in military service. It's also time to recognize veterans who continue serving in different capacity: protecting civilian infrastructure and businesse...

Legal practice technology
legal May 15, 2024

Deepfake Voice and Video Are Coming for Law Firms. Here's How to Prepare.

In February 2024, a Hong Kong finance worker was tricked into transferring $25 million after a video call with what appeared to be the company's CFO and other executives. Every person on the call w...

Medical practice technology
medical Apr 15, 2024

Patient Engagement Technology in 2024

Patient engagement determines health outcomes. Engaged patients follow treatment plans, attend appointments, manage chronic conditions effectively.

Business technology
general Apr 05, 2024

Eight Years: The Same Advice Still Works. That Should Worry You.

Eight years ago today, we wrote our first blog post. Our advice: back up your data, patch your systems, use strong passwords. Eight years, hundreds of posts, billions of dollars in damages industry...

Dental practice technology
dental Mar 20, 2024

AI-Powered Patient Communication for Dental Practices

AI is changing how dental practices communicate with patients. Automated reminders, personalized treatment explanations, intelligent scheduling, post-operative follow-up.

Medical practice technology
medical Mar 15, 2024

When Ransomware Hits Your Medical Practice: Beyond Paying the Ransom

Ransomware attacks on medical practices are increasing in 2024. Attackers know healthcare can't afford downtime. Patients need access to records. Staff can't work. Clinical care gets disrupted. The...

Medical practice technology
medical Feb 25, 2024

Change Healthcare Breach: The Largest Healthcare Data Breach in History

On February 21, a ransomware attack on Change Healthcare, a subsidiary of UnitedHealth Group that processes approximately 15 billion healthcare transactions annually, brought healthcare claims proc...

Cybersecurity concept
cybersecurity Feb 14, 2024

Valentine's Day 2024: A Love Letter to Password Managers

Valentine's Day celebrates love. Chocolates, flowers, romantic dinners.

Business technology
general Jan 01, 2024

New Year 2024: Technology Resolutions That Actually Matter

New Year 2024. Time for resolutions that typically fail by February.

Business technology
general Dec 25, 2023

Christmas 2023: A Thank You to IT Support Teams

Christmas Day 2023. Most people are with family, opening presents, enjoying holiday meals.

Cybersecurity concept
cybersecurity Dec 15, 2023

2023 Year in Review: AI Arrives, Social Engineering Dominates, Supply Chains Break

2023 was the year AI entered cybersecurity, for better and worse. It was the year social engineering proved it could take down a $100 million casino operation with a phone call. And it was the year...

Business technology
general Nov 11, 2023

Veterans Day 2023: Translating Military Cybersecurity Skills to Civilian Careers

Veterans Day honors those who served in the military. For veterans transitioning to civilian careers, cybersecurity offers strong opportunities.

Financial practice technology
financial Nov 10, 2023

Wire Fraud Is Up 300% Since COVID. Financial Practices Are Ground Zero.

The FBI's latest Internet Crime Report shows business email compromise (BEC) losses of $2.7 billion in 2022, up from $1.8 billion in 2020. Wire fraud targeting financial practices, accounting firms...

Cybersecurity concept
cybersecurity Sep 15, 2023

MGM and Caesars Got Hacked by a Phone Call. Social Engineering Still Wins.

MGM Resorts International has been crippled for over a week. Hotel room keys don't work. Slot machines are offline. Reservations are down. Guests can't check in or out electronically. The estimated...

Business technology
general Sep 10, 2023

Twelve Years: AI Arrives in Healthcare IT

Twelve years. September 10, 2023. Robell Technologies anniversary comes in a year dominated by artificial intelligence tools entering mainstream healthcare and professional services.

Legal practice technology
legal Aug 25, 2023

Cloud Computing Ethics for Law Firms

Most law firms now use cloud services. Email, document storage, practice management, legal research. Cloud computing is standard.

Dental practice technology
dental Jul 20, 2023

Is Your Dental Practice Ready for a HIPAA Audit? A Self-Assessment Checklist

OCR's enforcement activity has increased significantly. Right of Access enforcement alone has generated over 40 actions since 2019, including penalties against solo dental practices. The question i...

Business technology
general Jul 04, 2023

Independence Day 2023: Digital Sovereignty and Data Control

Independence Day celebrates freedom and sovereignty. In 2023, a different kind of sovereignty matters: digital sovereignty and control over your own data.

Cybersecurity concept
cybersecurity Jun 05, 2023

MOVEit Breach: How One File Transfer Tool Exposed Thousands of Organizations

The Cl0p ransomware gang exploited a zero-day vulnerability in Progress Software's MOVEit Transfer, a widely-used managed file transfer solution. The attack has compromised over 2,500 organizations...

Business technology
general May 30, 2023

Memorial Day 2023: Cybersecurity Careers for Military Veterans

Memorial Day honors those who served in the military. As we remember their service, it's worth talking about something practical: military veterans transitioning to civilian careers often excel in ...

Business technology
general Apr 05, 2023

Seven Years: From Ransomware to AI, Serving Every Regulated Profession

Seven years ago today, we wrote about a hospital paying $17,000 in Bitcoin to ransomware attackers. It was our first blog post and, at the time, one of the most alarming cybersecurity stories in he...

Financial practice technology
financial Mar 15, 2023

Cybersecurity During Tax Season 2023

Tax season means long hours, tight deadlines, and stressed staff. It also means accounting firms become prime targets for cybercriminals.

Legal practice technology
legal Mar 15, 2023

Can Lawyers Use ChatGPT? The Ethics and Security of AI in Legal Practice

ChatGPT and AI language models are rapidly being adopted across every profession. Legal is no exception: attorneys are using AI for research, drafting, document review, and contract analysis. The p...

Medical practice technology
medical Feb 20, 2023

HIPAA Fines Just Got Bigger. Here's What Changed for 2023.

HHS has increased HIPAA civil monetary penalties for 2023, continuing a trend of escalating enforcement. The maximum penalty for a single violation category is now over $2 million. And OCR (the Off...

Cybersecurity concept
cybersecurity Feb 20, 2023

Presidents Day 2023: Cybersecurity Lessons from Government Breaches

Presidents Day honors leaders of government. This year, let's examine cybersecurity lessons from government agencies.

Cybersecurity concept
cybersecurity Jan 20, 2023

AI-Powered Phishing Is Here. Your Staff Isn't Ready.

For years, we've told staff to watch for phishing red flags: poor grammar, spelling errors, awkward phrasing, generic greetings. "Dear Valued Customer" with three typos was easy to spot. Those days...

Dental practice technology
dental Jan 20, 2023

Supply Chain Cybersecurity for Dental Practices

Your dental practice doesn't operate in isolation. You depend on vendors for practice management software, imaging systems, payment processing, and countless other services.

Cybersecurity concept
cybersecurity Dec 15, 2022

2022 Cybersecurity Year in Review: War, Supply Chains, and the Password Manager Problem

2022 was the year cybersecurity became geopolitics. Russia's invasion of Ukraine brought cyber warfare into the daily news. CISA's "Shields Up" advisory put every US organization on alert. And the ...

Cybersecurity concept
cybersecurity Nov 24, 2022

Thanksgiving 2022: Grateful for Security That (Mostly) Worked

Thanksgiving is about gratitude. In cybersecurity, we should be grateful for attacks that didn't succeed, breaches that didn't happen, disasters that were prevented.

Financial practice technology
financial Nov 20, 2022

QuickBooks Desktop Is Being Retired. Here's Your Migration Plan.

Intuit has announced that QuickBooks Desktop will no longer be sold as a one-time purchase and is being transitioned to subscription-only, with an eventual full migration to QuickBooks Online. For ...

Cybersecurity concept
cybersecurity Oct 05, 2022

Cybersecurity Awareness Month 2022: See Yourself in Cyber

October 2022. Seven years of Cybersecurity Awareness Month. Seven years of this blog. And the theme this year, "See Yourself in Cyber," might be the most important one yet.

Business technology
general Sep 10, 2022

Eleven Years: Navigating Post-Pandemic Healthcare IT

September 10, 2022. Eleven years of Robell Technologies serving Arizona healthcare and professional practices.

Cybersecurity concept
cybersecurity Aug 25, 2022

LastPass Was Breached. Should You Panic? (And What to Use Instead)

LastPass, the password manager we've recommended multiple times on this blog, disclosed that an attacker accessed their development environment and stole source code and proprietary technical infor...

Legal practice technology
legal Jul 15, 2022

Your Document Management System Is a Goldmine for Hackers

Your document management system contains everything: client contracts, litigation documents, corporate filings, financial records, personal information, privileged communications. For a hacker, com...

Medical practice technology
medical Jun 20, 2022

FDA Now Requires Cybersecurity for Medical Devices. What It Means for Your Practice.

The FDA has significantly strengthened its cybersecurity requirements for medical device manufacturers. New guidance requires manufacturers to address cybersecurity throughout the product lifecycle...

Financial practice technology
financial May 15, 2022

SEC Is Coming for Financial Advisors on Cybersecurity. Are You Ready?

The SEC has proposed new cybersecurity rules for registered investment advisors and funds. The proposed rules would require written cybersecurity policies, incident reporting within 48 hours, annua...

Business technology
general Apr 10, 2022

Easter Weekend 2022: Business Continuity When Nobody's at the Office

Happy Easter weekend to those who celebrate. Whether you're taking time off for the holiday or just enjoying a long weekend, this is probably one of the few times all year when your entire business...

Business technology
general Apr 05, 2022

Six Years of the Blog: Serving Dental, Medical, Legal, and Financial Practices

Six years ago today, we published our first blog post about a hospital ransomware attack. We were a dental IT company writing for dental practices. Today, Robell Technologies serves dental, medical...

Dental practice technology
dental Mar 20, 2022

A Dental Practice Paid $50,000 in Ransom. It Didn't Have To.

A multi-location dental practice recently paid $50,000 in Bitcoin to a ransomware gang. The entire incident was preventable. Three specific security gaps, any one of which being addressed would hav...

Cybersecurity concept
cybersecurity Feb 28, 2022

Russia Invaded Ukraine. Here's Why Your Practice Should Be on High Alert.

Last week, Russia launched a full-scale invasion of Ukraine. Alongside the military offensive, Russia has deployed significant cyber capabilities: wiper malware targeting Ukrainian government syste...

Medical practice technology
medical Feb 15, 2022

Your EHR Is Your Most Valuable Asset. Treat It Like One.

Healthcare remains the most targeted industry for cyberattacks, and the primary target within healthcare organizations is the electronic health record system. EHR data is worth more on the black ma...

Financial practice technology
financial Jan 25, 2022

Tax Season 2022: Protecting Your Accounting Firm from Targeted Attacks

Tax season is peak season for accountants and for the attackers who target them. Between January and April, accounting firms handle the most concentrated collection of sensitive financial data imag...

Cybersecurity concept
cybersecurity Jan 17, 2022

MLK Day 2022: Building Diverse Cybersecurity Teams

Martin Luther King Jr. Day honors a leader who fought for equality and justice. In 2022, the cybersecurity field still struggles with diversity.

Legal practice technology
legal Jan 10, 2022

Law Firms Are Now the #2 Ransomware Target. Here's Why.

According to recent data from cybersecurity firms tracking ransomware incidents, law firms have become the second most targeted industry after healthcare. The reasons are straightforward: law firms...

Cybersecurity concept
cybersecurity Dec 31, 2021

New Year's Cybersecurity Resolutions for 2022

New Year's resolutions usually fail by February. But cybersecurity resolutions matter too much to abandon.

Cybersecurity concept
cybersecurity Dec 13, 2021

Log4Shell: The Worst Vulnerability in a Decade Is Being Exploited Right Now

A critical vulnerability (CVE-2021-44228) in Apache Log4j, an open-source logging library used by millions of Java applications worldwide, was disclosed on Friday. It's called Log4Shell, and it's b...

Business technology
general Nov 25, 2021

Thanksgiving 2021: Grateful for Technology That Made Remote Work Possible

Thanksgiving 2021 comes nearly two years into a pandemic that forced rapid technology adaptation.

Financial practice technology
financial Nov 15, 2021

Cyber Insurance Is Getting Harder to Buy. Here's Why and What to Do.

If you've tried to renew or purchase cyber insurance recently, you may have noticed something: it's more expensive, the application is longer, and some carriers are declining coverage altogether. T...

Cybersecurity concept
cybersecurity Oct 31, 2021

Halloween 2021: Cybersecurity Horror Stories and How to Avoid Them

Halloween celebrates horror. Real cybersecurity incidents are more terrifying than any horror movie.

Dental practice technology
dental Sep 15, 2021

Digital Marketing Basics for Dental Practices

Word of mouth remains valuable. But in 2021, most new patients find dental practices online.

Cybersecurity concept
cybersecurity Sep 15, 2021

Zero Trust Security: What It Means and Why Your Practice Should Care

You're hearing "zero trust" everywhere. The Biden administration's cybersecurity executive order mandates it for federal agencies. Microsoft, Google, and every major tech company are building produ...

Business technology
general Sep 10, 2021

Ten Years of Robell Technologies: A Decade in Arizona Healthcare IT

Ten years. September 10, 2021. A full decade since Robell Technologies started serving Arizona healthcare and professional practices.

Medical practice technology
medical Aug 20, 2021

Ransomware Prevention for Medical Practices

Ransomware attacks on healthcare organizations increased dramatically in 2020-2021. Medical practices are targets because they hold valuable data and often have weak security.

Cybersecurity concept
cybersecurity Jul 05, 2021

Kaseya Attack: 1,500 Businesses Hit Through One Software Vendor

Over the Fourth of July weekend, the REvil ransomware gang exploited a vulnerability in Kaseya VSA, a remote management tool used by managed service providers, to deploy ransomware to approximately...

Business technology
general Jul 04, 2021

Independence Day 2021: Declaring Independence from Single Points of Failure

Independence Day celebrates freedom from dependency. In IT, we need independence from single points of failure.

Financial practice technology
financial Jun 20, 2021

Summer Cybersecurity for Accounting Firms

Tax season is over. Summer is relatively quiet time for accounting firms. Staff catch their breath after April rush.

Dental practice technology
dental May 15, 2021

When Should Dental Practices Migrate to the Cloud?

Cloud migration is accelerating. COVID-19 proved value of systems accessible from anywhere. But when should your specific practice migrate to cloud?

Cybersecurity concept
cybersecurity May 10, 2021

Colonial Pipeline: Ransomware Just Shut Down America's Fuel Supply

On Friday, a ransomware attack forced Colonial Pipeline to shut down operations. Colonial operates the largest fuel pipeline in the United States, carrying 2.5 million barrels of fuel daily from Te...

Legal practice technology
legal Apr 15, 2021

Document Retention Policies for Law Firms

Law firms accumulate documents. Client files, emails, research, billing records. Over years, this becomes massive amounts of data.

Business technology
general Apr 05, 2021

Five Years of the Blog: From Hollywood Presbyterian to SolarWinds

Five years. Over 100 blog posts. A cybersecurity landscape that bears zero resemblance to where we started.

Medical practice technology
medical Mar 20, 2021

Telehealth Security: What Medical Practices Learned in Year One

March 2020 forced rapid telehealth adoption. Practices that had never done video visits suddenly conducted dozens daily.

Cybersecurity concept
cybersecurity Mar 10, 2021

Microsoft Exchange Hack: 30,000 Organizations Compromised Overnight

Microsoft disclosed four zero-day vulnerabilities in Exchange Server that are being actively exploited by a Chinese state-sponsored group called Hafnium. An estimated 30,000 US organizations have b...

Business technology
general Feb 14, 2021

Valentine's Day 2021: Your Relationship with Technology

Valentine's Day is about relationships. Let's examine your relationship with technology.

Financial practice technology
financial Feb 01, 2021

Tax Season 2021 IT Prep: Lessons from 2020's Chaos

Tax season 2020 was unprecedented. COVID-19 hit in mid-March, right as accounting firms were entering their busiest period. Offices closed overnight. Staff scrambled to work from home. The tax dead...

Medical practice technology
medical Jan 15, 2021

Making Telehealth Sustainable Beyond the Pandemic

March 2020 forced rapid telehealth adoption. Ten months later, January 2021, telehealth is established but needs sustainability planning.

Cybersecurity concept
cybersecurity Jan 10, 2021

SolarWinds Aftermath: What We Know Now and What It Means for Small Business

A month after the SolarWinds hack was disclosed, the picture is clearer and more alarming. At least nine US government agencies were compromised. Over 100 private companies were specifically target...

Cybersecurity concept
cybersecurity Dec 24, 2020

Christmas Eve 2020: Security in Quiet Times

Christmas Eve 2020. Offices closed. Most staff with family. Quiet time at end of challenging year.

Cybersecurity concept
cybersecurity Dec 15, 2020

The SolarWinds Hack: The Most Sophisticated Cyberattack in History

This week, the cybersecurity world discovered what may be the most sophisticated cyberattack in history. Russian state-sponsored hackers compromised SolarWinds, a widely-used IT management software...

Business technology
general Nov 26, 2020

Thanksgiving 2020: Grateful for Technology That Enabled Survival

Thanksgiving 2020 is unlike any previous Thanksgiving. Eight months into pandemic. Socially distanced gatherings. Virtual celebrations. Unprecedented disruption.

Cybersecurity concept
cybersecurity Oct 05, 2020

Cybersecurity Awareness Month 2020: Do Your Part. #BeCyberSmart

Five years of Cybersecurity Awareness Month. Five years of this blog. And 2020 has been the most challenging cybersecurity year in history, not because of any single attack, but because the pandemi...

Medical practice technology
medical Sep 20, 2020

Telemedicine HIPAA Compliance: Six Months In

March 2020 forced rapid telemedicine adoption. Six months later, practices that implemented video visits in emergency mode are asking about long-term HIPAA compliance.

Business technology
general Sep 10, 2020

Nine Years: The Pandemic Year

Nine years. September 10, 2020. Robell Technologies anniversary comes six months into a global pandemic that changed everything about how we work.

Dental practice technology
dental Sep 01, 2020

Labor Day 2020: How Practice Management Software Evolved

Labor Day celebrates work and workers. In healthcare IT, let's celebrate how practice management software has evolved to make clinicians' and staff's jobs easier.

Dental practice technology
dental Aug 25, 2020

Five IT Investments Every Practice Should Make Post-COVID

The pandemic stress-tested every practice's technology. Some passed. Many failed. Now that we're adapting to the new normal, it's time to make the investments that will prevent the next disruption ...

Cybersecurity concept
cybersecurity Jul 15, 2020

The Pandemic Made Cybersecurity Worse. Here Are the Numbers.

Six months into the pandemic, the cybersecurity data is in, and it's grim. COVID-19 didn't just disrupt healthcare and the economy. It created perfect conditions for cybercriminals. Let's look at t...

Business technology
general Jul 04, 2020

Independence Day 2020: Declaring Independence from Office-Only IT

Independence Day 2020 comes four months into a pandemic that forced businesses to declare independence from office-only operations.

Dental practice technology
dental Jun 20, 2020

Reopening Your Practice? Here's Your IT Checklist

Practices across the country are reopening for routine care after weeks or months of COVID-19 closures. You're thinking about PPE, patient screening, and scheduling. But your IT systems sat idle to...

Dental practice technology
dental Jun 15, 2020

Technology Considerations for Dental Practice Reopening

Dental practices are reopening after COVID-19 closures. But reopening looks different than pre-COVID operations.

Business technology
general May 25, 2020

Memorial Day 2020: Remote Work Security in the COVID Era

Memorial Day 2020 looks different from any previous year. We're in the middle of a pandemic. Most businesses that could go remote did so, often with minimal planning or preparation. People are work...

Dental practice technology
dental May 15, 2020

Teledentistry and HIPAA: What the Temporary Waivers Mean and What Stays

HHS announced in March that it would exercise enforcement discretion for telehealth during the COVID-19 public health emergency. This means providers can use consumer communication tools (FaceTime,...

Cybersecurity concept
cybersecurity Apr 20, 2020

Zoom's Security Problems: What They Mean for Your Practice

Zoom went from 10 million daily users in December to over 300 million in April. When the pandemic forced everyone remote, Zoom became the default video platform. But rapid adoption brought intense ...

Business technology
general Apr 05, 2020

Four Years of the Blog: Writing About Cybersecurity During a Pandemic

Four years ago, we started this blog because a hospital paid $17,000 in Bitcoin to ransomware attackers. Today, we're writing during a global pandemic that has sent every practice into crisis mode,...

Legal practice technology
legal Mar 25, 2020

Emergency Remote Work Setup for Law Firms

March 2020 changed everything. Law firms need remote work capability now, not in six months after careful planning.

Cybersecurity concept
cybersecurity Mar 18, 2020

COVID-19 and Remote Work: Securing Your Practice When Everyone Goes Home

Everything changed this week. Practices are closing for non-emergency care. Staff is working from home. Teledentistry and telehealth are suddenly essential. And the security controls that work insi...

Business technology
general Feb 14, 2020

Valentine's Day 2020: Why Your Business Needs a Better Relationship with Passwords

Valentine's Day is about relationships. Love, commitment, trust. So let's talk about your business's relationship with passwords, because right now, it's probably toxic.

Business technology
general Jan 15, 2020

Windows 7 Is Dead. If You're Still Running It, Here's What Happens Next.

Yesterday, January 14, 2020, Microsoft ended support for Windows 7. No more security patches. No more bug fixes. No more updates. We've been warning about this since July 2018. If you're still runn...

Business technology
general Dec 31, 2019

New Year Technology Resolutions for 2020

New Year 2020. Time for resolutions that typically fail by February.

Cybersecurity concept
cybersecurity Dec 20, 2019

2019 Cybersecurity Year in Review: Ransomware Gets Personal

Four years of writing this blog, and 2019 might be the year that most fundamentally changed the threat landscape. Not because of one spectacular breach, but because of a systematic evolution in how...

Business technology
general Nov 28, 2019

Thanksgiving 2019: Technology Gratitude for Small Practices

Thanksgiving 2019. Small medical practices, solo attorneys, and small accounting firms have access to technology that was enterprise-only a decade ago.

Business technology
general Nov 25, 2019

Thanksgiving 2019: Celebrating Security Wins (and Dreading 2020)

It's Thanksgiving 2019, and as has become our tradition, we're taking stock of the year. What worked. What didn't. What keeps us up at night.

Legal practice technology
legal Oct 15, 2019

Email Management for Law Firms

Attorneys receive hundreds of emails daily. Client communications, court filings, discovery, opposing counsel, internal communications.

Cybersecurity concept
cybersecurity Oct 05, 2019

Cybersecurity Awareness Month 2019: Own IT. Secure IT. Protect IT.

October again. Cybersecurity Awareness Month, year four for this blog. The national theme this year is "Own IT. Secure IT. Protect IT." Which, honestly, is a pretty good summary of everything we've...

Financial practice technology
financial Sep 15, 2019

Year-End Technology Planning for Accounting Firms

September 2019. Tax season is distant memory. Next busy season feels far away.

Dental practice technology
dental Sep 15, 2019

Network Design for Dental Practices: A Guide That Won't Put You to Sleep

We've written about network segmentation many times. But we've never written the practical guide to what a well-designed dental practice network actually looks like. Let's fix that.

Business technology
general Sep 10, 2019

Eight Years: Preparing for the 2020s

Eight years. September 10, 2019. Robell Technologies has been serving Arizona healthcare and professional practices for eight years, and we're heading into a new decade.

Cybersecurity concept
cybersecurity Aug 20, 2019

Ransomware Is Now Targeting IT Companies to Hit Hundreds of Businesses at Once

A disturbing trend is emerging in 2019: ransomware attackers are targeting managed service providers (MSPs), the IT companies that manage technology for multiple small businesses. By compromising o...

Cybersecurity concept
cybersecurity Jul 30, 2019

Capital One Breach: 100 Million Records Lost Because of a Cloud Misconfiguration

Capital One disclosed that a hacker accessed the personal data of approximately 100 million customers and credit card applicants. The data included names, addresses, phone numbers, dates of birth, ...

Business technology
general Jul 04, 2019

Independence Day 2019: Declaring Data Independence

Happy Fourth of July! For the third year running, we're marking Independence Day with a digital declaration. This year: data independence. Taking control of your personal and business data from the...

Business technology
general Jul 04, 2019

Independence Day 2019: Practice Independence Through Technology

Independence Day celebrates freedom from dependency. In 2019, technology gives small practices independence they couldn't achieve before.

Financial practice technology
financial Jun 15, 2019

Going Paperless: Practical Guide for Accounting Firms

Accounting firms handle massive amounts of paper. Tax documents, financial statements, client files, receipts.

Business technology
general Jun 10, 2019

Windows 7 Dies in Six Months. Are You Ready?

We first warned about Windows 7 end of life in July 2018. At 18 months out, it felt like plenty of time. Now we're at six months. January 14, 2020 is the hard deadline. After that: no more security...

Legal practice technology
legal May 25, 2019

Document Automation for Law Firms

Law firms create similar documents repeatedly. Engagement letters, contracts, pleadings, discovery requests. Same structure, different client details.

Cybersecurity concept
cybersecurity May 20, 2019

Ransomware Is Taking Down Entire Cities. Your Practice Isn't Immune.

Baltimore's city government has been paralyzed by ransomware for the past two weeks. City employees can't access email. Real estate transactions are frozen. Water billing is offline. The attackers ...

Business technology
general Apr 05, 2019

Three Years of the Blog: A Cybersecurity Time Capsule

Three years ago today, we published our first blog post about a hospital that paid $17,000 in Bitcoin to ransomware attackers. At the time, it felt extraordinary. Today, a $17,000 ransom wouldn't e...

Dental practice technology
dental Mar 15, 2019

Moving Your Practice to the Cloud: What You Need to Know Before You Switch

Cloud-based practice management software is gaining momentum. Curve Dental, Dentrix Ascend, tab32, and others are offering browser-based alternatives to traditional server-installed PMS. The pitch ...

Business technology
general Feb 18, 2019

Presidents Day 2019: Learning from Government's Data Breach Disasters

It's Presidents Day, a good time to reflect on government and leadership. This year, let's focus on an area where government consistently fails: protecting data from breaches.

Cybersecurity concept
cybersecurity Feb 14, 2019

Valentine's Day 2019: The Rise of Sextortion Email Scams

Happy Valentine's Day. Let's talk about one of the creepiest email scams of the past year: sextortion. Not exactly romantic, but relevant. These scams have flooded inboxes since late 2018, and we'v...

Dental practice technology
dental Jan 15, 2019

Your Practice Got Breached. Now What? The Dental Data Breach Playbook

A ransomware attack hit overnight. Or a server was hacked. Or a laptop with patient data was stolen. Your practice has experienced a data breach. You have 24 hours to make decisions that will affec...

Business technology
general Jan 01, 2019

New Year's Security Resolutions for 2019: Small Changes, Big Impact

Happy New Year! It's January 1, 2019, which means people everywhere are making resolutions they'll abandon by Valentine's Day. Gym memberships spike. Meal prep enthusiasm peaks. And by March, most ...

Cybersecurity concept
cybersecurity Dec 20, 2018

2018 Cybersecurity Year in Review: The Privacy Era Begins

2018 was less explosive than 2017 in terms of headline-grabbing attacks. But it was far more significant in terms of structural change. GDPR took effect. Privacy regulation advanced worldwide. The ...

Business technology
general Nov 12, 2018

Thanksgiving 2018: Grateful for Backups, Vigilant About Everything Else

Three years ago, we published a Thanksgiving post about a ransomware attack that turned into a half-day inconvenience because the practice had good backups. That post exemplifies everything we're g...

Cybersecurity concept
cybersecurity Oct 05, 2018

Cybersecurity Awareness Month 2018: Three Years In, What's Changed

Three Cybersecurity Awareness Months ago, we published our first blog post. In that time, we've covered WannaCry, NotPetya, Equifax, Cambridge Analytica, Meltdown/Spectre, GDPR, and dozens of small...

Cybersecurity concept
cybersecurity Sep 25, 2018

Marriott Lost 500 Million Guest Records. Here's the Lesson Nobody Is Talking About.

Marriott International disclosed that its Starwood guest reservation database was breached, exposing up to 500 million guest records. Names, addresses, phone numbers, email addresses, passport numb...

Business technology
general Sep 10, 2018

Seven Years: The GDPR Year and What It Taught Us

Seven years. September 10, 2018. Robell Technologies has now been serving Arizona dental practices, medical offices, law firms, and accounting firms for seven years.

Cybersecurity concept
cybersecurity Sep 03, 2018

Labor Day 2018: Building an Incident Response Plan Over the Long Weekend

Happy Labor Day. If your practice experienced a ransomware attack Tuesday morning, would your team know exactly what to do? Who to call first? Whether to shut down the server or leave it running? H...

Cybersecurity concept
cybersecurity Aug 15, 2018

Social Engineering at the Front Desk: How Attackers Manipulate Your Staff

Most cybersecurity writing focuses on technical threats: malware, vulnerabilities, exploits. But many of the most effective attacks don't involve technology at all. They involve a phone call, a con...

Business technology
general Jul 25, 2018

Windows 7 End of Life: 18 Months to Upgrade or Face the Consequences

Microsoft will end extended support for Windows 7 on January 14, 2020. After that date, no more security patches. No more bug fixes. No more updates of any kind. Every unpatched vulnerability disco...

Business technology
general Jul 04, 2018

Independence Day 2018: Your Digital Rights and How to Exercise Them

Happy Fourth of July! This year, independence has a digital dimension. Between GDPR, the Cambridge Analytica scandal, and growing awareness of how much data companies collect about us, 2018 is the ...

Dental practice technology
dental Jun 15, 2018

Should Your Practice Switch to VoIP? Pros, Cons, and Security Considerations

More practices are asking us about switching from traditional phone systems to VoIP (Voice over Internet Protocol). The appeal is obvious: lower monthly costs, better features, flexibility to add l...

Dental practice technology
dental Jun 05, 2018

GDPR and US Dental Practices: Do You Need to Care?

The European Union's General Data Protection Regulation (GDPR) went into effect on May 25, 2018. You've probably seen headlines about massive fines, strict requirements, and companies scrambling to...

Business technology
general May 28, 2018

Memorial Day 2018: The Annual Backup Reality Check

It's Memorial Day weekend. Before you head out, let's do something we should all do more often but rarely do: verify that your backup actually works.

Legal practice technology
legal May 10, 2018

GDPR Is Live: Welcome to the Privacy Era

If your inbox has been flooded with "We've updated our privacy policy" emails, you've experienced the most visible effect of GDPR taking effect on May 25th. Every company that's ever had your email...

Legal practice technology
legal Apr 20, 2018

GDPR Takes Effect in 35 Days. Does It Affect Your Practice?

On May 25, 2018, the European Union's General Data Protection Regulation (GDPR) takes effect. It's the most comprehensive data privacy regulation ever enacted, and it carries fines of up to 4% of g...

Financial practice technology
financial Apr 15, 2018

Tax Day 2018: Cybersecurity Lessons from This Tax Season

It's April 15, which means tax season is officially over for most businesses and individuals. Accounting firms can finally exhale, and small business owners can stop worrying about extensions and d...

Business technology
general Apr 05, 2018

Two Years of the Blog: What We Got Right, What We Got Wrong

Two years ago today, we published our first blog post about the Hollywood Presbyterian ransomware attack. Since then, we've written about Yahoo's 3 billion accounts, WannaCry shutting down hospital...

Cybersecurity concept
cybersecurity Mar 20, 2018

Cambridge Analytica and the Facebook Data Scandal: What It Means for Your Business

The story broke this weekend: a political consulting firm called Cambridge Analytica harvested personal data from 87 million Facebook users without their knowledge or meaningful consent. The data w...

Dental practice technology
dental Feb 28, 2018

What Should Your Practice Spend on IT? A Realistic Budget Guide

One of the most common questions we get from practice owners: "What should I be spending on IT?" The answer varies by practice size, but there are benchmarks and frameworks that apply broadly. And ...

Cybersecurity concept
cybersecurity Feb 12, 2018

Olympic Destroyer: When Hackers Hit the Winter Olympics

During the opening ceremony of the Pyeongchang Winter Olympics on February 9th, a cyberattack took down the Olympics' official website, disrupted Wi-Fi in the stadium, and affected the broadcast. A...

Medical practice technology
medical Jan 22, 2018

Patients Have a Right to Their Records. Are You Complying?

HHS has made it clear that HIPAA's Right of Access is a priority enforcement area. And from what we see working with practices, it's an area where many are falling short. Not because they're trying...

Business technology
general Jan 15, 2018

MLK Day 2018: Building a More Inclusive Cybersecurity Workforce

The cybersecurity industry has a problem: there aren't enough qualified people to fill open positions. Industry estimates suggest 300,000+ unfilled cybersecurity jobs in the US alone. Companies are...

Cybersecurity concept
cybersecurity Jan 04, 2018

Meltdown and Spectre: The Flaws in Every Computer Chip

Yesterday, security researchers publicly disclosed two vulnerabilities that affect virtually every computer processor manufactured in the last two decades. They're called Meltdown and Spectre, and ...

Business technology
general Dec 25, 2017

Holiday Gift Guide: Securing the Smart Devices Under Your Tree

Merry Christmas! If you unwrapped a smart speaker, security camera, fitness tracker, smart TV, or tablet this morning, congratulations. Before you connect it to your home or office network, take fi...

Cybersecurity concept
cybersecurity Dec 10, 2017

2017 Cybersecurity Year in Review: The Year the Threats Got Real

If 2016 was the year cybersecurity went mainstream, 2017 was the year it became unavoidable. The attacks were bigger, faster, and more destructive than anything we'd seen before. Here's what happen...

Business technology
general Nov 23, 2017

Thanksgiving 2017: What We're Grateful for in Cybersecurity (And What We're Not)

2017 has been the most eventful year in cybersecurity history. WannaCry, NotPetya, Equifax, Uber's cover-up, KRACK. It would be easy to be pessimistic. But it's Thanksgiving, so let's find what we ...

Cybersecurity concept
cybersecurity Nov 10, 2017

Uber Hid a Data Breach for a Year and Paid the Hackers to Stay Quiet

Uber just disclosed that hackers stole the personal data of 57 million users and drivers in October 2016. That's not the shocking part. The shocking part: Uber knew about it, paid the hackers $100,...

Cybersecurity concept
cybersecurity Oct 18, 2017

KRACK Attack: Your Wi-Fi Encryption Is Broken. Here's What That Means.

Security researchers disclosed a critical vulnerability in WPA2, the encryption protocol used by virtually every Wi-Fi network in the world. The attack, called KRACK (Key Reinstallation AttaCK), al...

Cybersecurity concept
cybersecurity Oct 05, 2017

Cybersecurity Awareness Month 2017: Our Top 10 Security Wins from Year One

October is Cybersecurity Awareness Month again, and what a difference a year makes. In October 2016, we were dealing with the Mirai botnet and the Dyn DDoS attack. This year, we've lived through Wa...

Legal practice technology
legal Sep 25, 2017

Law Firms Are Prime Targets for Hackers. Here's Why.

If you're a hacker looking for valuable data, law firms are a goldmine. Corporate merger details. Intellectual property. Financial records. Litigation strategies. Personal information on high-net-w...

Business technology
general Sep 10, 2017

Six Years: Lessons from Growing a Healthcare IT Business

September 10, 2017. Six years since we started Robell Technologies in Arizona. This past year has been our busiest and most challenging yet, which means we learned a lot.

Cybersecurity concept
cybersecurity Sep 08, 2017

Equifax Just Lost 147 Million Social Security Numbers. Here's What To Do.

Yesterday, Equifax announced a data breach affecting 143 million Americans (later revised to 147 million). That's nearly half the US population. The compromised data includes names, Social Security...

Dental practice technology
dental Aug 25, 2017

Your Dental Images Are Worth More Than You Think. Are You Backing Them Up?

When practices think about backups, they think about their patient database: names, addresses, treatment plans, billing records. That data is critical. But there's another category of data that's o...

Financial practice technology
financial Aug 15, 2017

Client Portal Security for Accounting Firms

Email is terrible for exchanging tax documents and financial information. Unencrypted email is like sending postcards: anyone handling it can read the contents.

Business technology
general Aug 10, 2017

Password Managers for Practices: A Practical Setup Guide

We've been recommending password managers for over a year now. After the LinkedIn breach, Yahoo (twice), and every credential-stuffing attack in between, the case is clear: human beings can't maint...

Financial practice technology
financial Jul 22, 2017

Business Email Compromise: The $5 Billion Scam You've Never Heard Of

Ransomware gets the headlines. Data breaches make the news. But the FBI's latest Internet Crime Report reveals that business email compromise (BEC) has cost organizations over $5 billion globally s...

Legal practice technology
legal Jul 14, 2017

Cloud Storage for Law Firms: Security and Ethics Considerations

Dropbox, Google Drive, OneDrive, Box. Cloud storage services are ubiquitous in 2017, and they offer obvious benefits: access files from anywhere, easy collaboration, automatic backup, lower costs t...

Business technology
general Jul 04, 2017

Digital Independence: Breaking Free from Bad IT Habits

Happy Fourth of July! While you're celebrating America's independence, consider declaring your own independence from the IT habits that are putting your practice at risk. After WannaCry in May and ...

Cybersecurity concept
cybersecurity Jun 28, 2017

NotPetya: The $10 Billion Cyberattack Disguised as Ransomware

Yesterday, a massive cyberattack hit organizations worldwide. It started in Ukraine and spread globally within hours. Maersk, the world's largest shipping company. Merck, the pharmaceutical giant. ...

Medical practice technology
medical Jun 15, 2017

The HIPAA Rule Everyone Ignores: Minimum Necessary Standard

Most practices understand the big HIPAA rules: protect patient data, encrypt devices, report breaches. But there's a rule that gets violated constantly and almost nobody talks about: the Minimum Ne...

Dental practice technology
dental Jun 05, 2017

How Long Should Dental Practices Keep Patient Records?

Every dental practice accumulates patient records. X-rays, treatment notes, insurance claims, financial records. Over years, this becomes massive amounts of data.

Business technology
general May 29, 2017

Memorial Day Travel: Protect Your Devices on the Road

Memorial Day weekend is the unofficial start of summer travel season. If you're heading out, your laptop, phone, and the data on them are going with you. And if you're checking email or accessing p...

Dental practice technology
dental May 25, 2017

Migrating Your Dental Practice to VoIP: What You Need to Know

Traditional phone lines are expensive. A dental practice with four or five lines can easily spend $300-500 per month just on phone service, before adding features like call forwarding, voicemail to...

Cybersecurity concept
cybersecurity May 15, 2017

WannaCry: The Ransomware Attack That Changed Everything

Last Friday, the world experienced the largest ransomware attack in history. WannaCry (also known as WannaCrypt or WCry) infected over 200,000 computers across 150 countries in less than 48 hours. ...

Dental practice technology
dental May 05, 2017

Patient Portals Are Great for Your Practice. Are They Secure?

Patient portals are becoming standard in dental and medical practices. Online appointment scheduling, treatment plan review, secure messaging, billing access. Patients love the convenience, and it ...

Business technology
general Apr 20, 2017

Easter Weekend and the Spring Phishing Season

Happy Easter to those who celebrate. While you're enjoying the long weekend, cyber criminals are working. Holidays are prime time for phishing attacks because people are distracted, offices are lig...

Financial practice technology
financial Apr 15, 2017

Tax Season Phishing Is Here. Don't Fall for the W-2 Scam.

It's tax season, which means two things are certain: you owe money to the IRS, and criminals are trying to steal it. Tax-themed phishing attacks spike dramatically between January and April, and th...

Business technology
general Apr 05, 2017

One Year of the Robell Technologies Blog: What We Learned

One year ago today, we published our first blog post. It was about ransomware and the Hollywood Presbyterian Medical Center, the hospital that paid $17,000 in Bitcoin to get their files back. At th...

Medical practice technology
medical Mar 28, 2017

Your Medical Devices Are on Your Network. Are They Secure?

Walk through your dental or medical practice and count the devices connected to your network. Not just computers. Everything. Digital X-ray sensors. Intraoral cameras. CBCT machines. Caries detecti...

Dental practice technology
dental Mar 15, 2017

Open Dental vs. Dentrix: An IT Perspective

We get this question at least once a month: "Should I use Open Dental or Dentrix?" Usually it's asked in terms of features, cost, or what their dental school taught them to use. Valid consideration...

Medical practice technology
medical Mar 10, 2017

Selecting an EHR System: What Medical Practices Actually Need to Know

If you're shopping for an electronic health records (EHR) system, you've probably discovered that every vendor claims to be the best, the most innovative, the most user-friendly, and the most cost-...

Legal practice technology
legal Feb 28, 2017

E-Discovery for Small Law Firms: What You Need to Know

Electronic discovery used to be something only big firms worried about. Complex litigation, massive document reviews, specialized software. But the reality is that e-discovery obligations apply to ...

Business technology
general Feb 20, 2017

Presidents Day 2017: What Government Cybersecurity Failures Teach Small Businesses

On Presidents Day, it's traditional to reflect on leadership and government. This year, let's talk about something the federal government does consistently poorly: cybersecurity.

Cybersecurity concept
cybersecurity Feb 14, 2017

Love Is in the Air. So Are Romance Scams.

Happy Valentine's Day. Before you click on that e-card from your "secret admirer," let's talk about the cybersecurity implications of the most romantic day of the year.

Cybersecurity concept
cybersecurity Jan 20, 2017

Ransomware Has Evolved. Has Your Defense?

A year ago, we wrote our first blog post about ransomware and the Hollywood Presbyterian attack. At the time, ransomware was still relatively straightforward: encrypt files, demand payment, move on...

Business technology
general Jan 16, 2017

MLK Day 2017: Diversity in Cybersecurity Matters

The cybersecurity workforce has a serious diversity problem. According to recent industry surveys, only 11% of cybersecurity professionals are women, and only 8% are Black or Hispanic. For an indus...

Business technology
general Jan 05, 2017

5 IT Resolutions Your Practice Should Actually Keep in 2017

Happy New Year. 2016 was... a lot, from a cybersecurity perspective. Yahoo lost 3 billion accounts. Ransomware hit hospitals. The NSA's own hacking tools got stolen. The internet went down because ...

Dental practice technology
dental Dec 25, 2016

The Gift of Good Security: Our Holiday Wish List for Your Practice

Merry Christmas from everyone at Robell Technologies. While you're unwrapping presents and enjoying time with family, we thought we'd share our wish list. Not for us. For your practice.

Cybersecurity concept
cybersecurity Dec 15, 2016

Yahoo's Second Breach: 3 Billion Accounts. Yes, Billion with a B.

Remember in September when we wrote about Yahoo's 500 million account breach and called it the biggest in history? Well, Yahoo just topped themselves. Yesterday they disclosed a separate breach, th...

Cybersecurity concept
cybersecurity Dec 05, 2016

2016 Cybersecurity Year in Review: The Year Everything Changed

2016 is wrapping up, and from a cybersecurity perspective, it was a year that changed everything. The breaches got bigger, the threats got more sophisticated, and the consequences got more real. Le...

Dental practice technology
dental Nov 28, 2016

Grateful for Good Backups: A Real Ransomware Survival Story

The week before Thanksgiving, we got the call. A dental practice, four operatories, ten workstations, one server. Their office manager arrived Monday morning to find every file on the server encryp...

Cybersecurity concept
cybersecurity Nov 21, 2016

Black Friday Scams: Protect Your Business and Your Team

Black Friday is this week. Cyber Monday follows right behind. And if you think the shopping frenzy is just a consumer problem, think again. The holiday season is prime time for business-targeted sc...

Financial practice technology
financial Nov 14, 2016

Year-End IT Prep for Accounting Firms: Don't Wait Until January

If you run an accounting firm, November and early December are your calm before the storm. Tax season starts in January and runs through April. By the time you're in the thick of it, there's no tim...

Business technology
general Nov 11, 2016

From Battlefield to Boardroom: Why Veterans Make Great Cybersecurity Professionals

Happy Veterans Day. Last Memorial Day, we wrote about cybersecurity lessons from the military. Today, I want to flip that around and talk about why the cybersecurity industry needs more veterans, a...

Financial practice technology
financial Nov 01, 2016

Cyber Liability Insurance: What It Covers, What It Costs, and Why You Need It

2016 has been the year of the data breach. Hollywood Presbyterian, Yahoo (twice), LinkedIn, the DNC. If this year hasn't convinced you that cyber risk is real, nothing will.

Cybersecurity concept
cybersecurity Oct 22, 2016

The Day Half the Internet Went Down

Yesterday morning, if you tried to visit Twitter, Netflix, Reddit, Spotify, the New York Times, or about a thousand other websites, you got nothing. Error pages. Timeouts. The internet just... stop...

Cybersecurity concept
cybersecurity Oct 12, 2016

Election Cybersecurity: What the 2016 Hacks Teach Us About Protecting Data

With the presidential election less than a month away, cybersecurity has become a campaign issue for the first time in American history. The DNC email hack, allegations of state-sponsored interfere...

Cybersecurity concept
cybersecurity Oct 10, 2016

Columbus Day 2016: What We're Discovering About Ransomware

Columbus Day celebrates discovery and exploration. In 2016, businesses across the country are discovering something they didn't want to find: ransomware is now a mainstream threat, not just somethi...

Cybersecurity concept
cybersecurity Oct 02, 2016

Cybersecurity Awareness Month: A 31-Day Plan for Your Practice

October is National Cybersecurity Awareness Month. And after the year we've had (Hollywood Presbyterian, Panama Papers, LinkedIn, Equifax, Yahoo), it's never been more relevant.

Medical practice technology
medical Sep 30, 2016

You Got Breached. Now What? A Guide to HIPAA Breach Notification

Nobody plans on getting breached. But after the year we've had, every healthcare practice should understand what happens if they do. HIPAA's Breach Notification Rule has specific requirements about...

Cybersecurity concept
cybersecurity Sep 22, 2016

Yahoo Just Admitted to the Biggest Data Breach in History. Here's What You Do.

Yahoo announced today that at least 500 million user accounts were compromised in a data breach. Half a billion accounts. That's not a typo. And here's the kicker: the breach happened in 2014. Two ...

Business technology
general Sep 12, 2016

Back to School, Back to Basics: Your Fall Security Checklist

Summer's over. Kids are back in school. And if your practice's IT security took a vacation along with your staff (see our June post about summer security risks), now is the time to get things butto...

Business technology
general Sep 10, 2016

Five Years in Business: Robell Technologies Anniversary

Today, September 10, 2016, marks five years since Robell Technologies was established in Arizona. Five years of keeping dental practices, law firms, medical offices, and accounting firms secure and...

Cybersecurity concept
cybersecurity Sep 05, 2016

The Hardest-Working Person in Your Office Should Be Your Firewall

Happy Labor Day. Your team is off, and they deserve it. But there's one member of your staff that never gets a day off, never calls in sick, and never takes a vacation: your firewall.

Dental practice technology
dental Aug 30, 2016

That Email from Your Dental Supply Company Might Be Fake

Over the past few weeks, we've seen a spike in phishing emails targeting dental practices. The twist: they're impersonating dental supply vendors. Henry Schein, Patterson Dental, Benco, the emails ...

Business technology
general Aug 23, 2016

Cloud Backups vs. Local Backups: The Real Conversation

We've talked a lot about backups this year. Every ransomware post, every breach post, every security checklist comes back to the same thing: do you have good backups? But we haven't dug into the ac...

Dental practice technology
dental Aug 13, 2016

When Your Dental Software Reaches End of Life: What You Need to Know

We got a call last week from a dental practice running Dentrix G4. They wanted help troubleshooting a problem, and we had to give them bad news: Dentrix G4 reached end of life in 2014. Henry Schein...

Medical practice technology
medical Aug 13, 2016

HIPAA Audits Are Here: Is Your Practice Ready?

For years, HIPAA enforcement felt like a distant threat for small healthcare practices. The Office for Civil Rights (OCR) mostly went after big hospitals and health systems. The fines made headline...

Cybersecurity concept
cybersecurity Aug 03, 2016

Shadow Brokers: When the NSA's Own Hacking Tools Get Stolen

A group calling themselves "The Shadow Brokers" just dropped what appear to be the NSA's own hacking tools on the internet. And they're auctioning off even more.

Dental practice technology
dental Jul 24, 2016

Why Your Dental Software Vendor Matters More Than You Think

Your practice management software is probably the most important piece of technology in your office. It holds every patient record, every appointment, every insurance claim, every financial transac...

Business technology
general Jul 20, 2016

Should Your Practice Upgrade to Windows 10? (Yes. Here's Why.)

Microsoft's free Windows 10 upgrade offer ends July 29th. After that, you'll pay $119+ per machine. If your practice is still running Windows 7 or 8.1, this is your last chance to upgrade for free.

Cybersecurity concept
cybersecurity Jul 14, 2016

Pokemon Go and the Privacy Problem Nobody's Talking About

Unless you've been underground for the past week, you've noticed people wandering around staring at their phones more than usual. Pokemon Go launched on July 6th and immediately became the biggest ...

Cybersecurity concept
cybersecurity Jul 04, 2016

Declaring Independence from Weak Passwords

Happy Fourth of July. While you're celebrating freedom and independence, let's talk about something your practice desperately needs to declare independence from: terrible passwords.

Cybersecurity concept
cybersecurity Jun 30, 2016

Two-Factor Authentication: The Best Free Security Upgrade You're Not Using

We've written about passwords a lot. The LinkedIn breach. The Panama Papers. Credential stuffing. The common thread: stolen passwords lead to compromised accounts. The solution we keep recommending...

Cybersecurity concept
cybersecurity Jun 20, 2016

Summer Security: Why Hackers Love Your Out-of-Office Reply

It's June. Vacation season is here. Your staff is rotating through time off, the office is running with a skeleton crew, and auto-reply messages are broadcasting exactly who's gone and when they'll...

Dental practice technology
dental Jun 10, 2016

Disaster Recovery for Dental Practices: What Actually Matters

Last week a dental practice in Tempe had their server room flood when a water heater on the floor above failed overnight. The practice came in Monday morning to find their server sitting in three i...

Financial practice technology
financial Jun 07, 2016

Hackers Stole $10 Million Through the Banking System. Could It Happen to Your Practice?

In February, hackers stole $81 million from Bangladesh's central bank through the SWIFT network, the secure messaging system that banks use to transfer money internationally. A typo in one of the f...

Business technology
general May 30, 2016

Memorial Day and the Cybersecurity Lessons of Military Discipline

This Memorial Day, as we honor those who served and sacrificed, there's something worth reflecting on beyond gratitude. The military's approach to security, with its emphasis on procedure, training...

Digital security
digital May 25, 2016

Digital Evidence in the Spotlight: What the Depp-Heard Divorce Teaches Us About Data Privacy

Unless you've been living under a rock this week, you've probably heard that Johnny Depp and Amber Heard are getting divorced. Filed May 23rd, citing irreconcilable differences. What's getting less...

Financial practice technology
financial May 15, 2016

Equifax Loses 431,000 Tax Records: Why Credit Monitoring Isn't Enough

Equifax, one of the three major credit bureaus, disclosed this month that approximately 431,000 consumers had their tax-related information compromised through a vulnerability in one of their web a...

Data security
data May 05, 2016

LinkedIn's 117 Million Password Problem (And Yours)

Remember when LinkedIn got hacked back in 2012? The company said about 6.5 million passwords were stolen. Bad, but manageable. Change your password, move on.

Ransomware threat
ransomware Apr 25, 2016

Ransomware Is Coming for Healthcare. Here's How to Fight Back.

Remember that hospital in LA that paid hackers $17,000 in Bitcoin last month? Turns out it wasn't a one-off. It's becoming a pattern.

Data security
data Apr 15, 2016

The Panama Papers: What Every Business Should Learn About Data Security

Two weeks ago, the world found out that a law firm in Panama had been keeping some very interesting secrets. And then 11.5 million of those secrets ended up on the internet.

Cybersecurity concept
cybersecurity Apr 05, 2016

Ransomware Is the New Normal. Is Your Practice Ready?

So here's something fun to think about on a Tuesday morning: a hospital in Los Angeles just paid hackers $17,000 in Bitcoin to get their own files back.