Cybersecurity news, compliance updates, and technology tips for dental, medical, legal, and financial professionals.
We are barely three months into 2026 and healthcare ransomware is already outpacing last year. January alone saw 46 healthcare data breaches reported to OCR. Here is what Q1 2026 looks like so far.
In April 2016, we wrote about Hollywood Presbyterian Medical Center paying $17,000 in Bitcoin to ransomware attackers. It was shocking. A hospital, held hostage by criminals demanding cryptocurrenc...
AI-powered patient communication tools are proliferating: automated appointment reminders with natural language responses, AI chatbots answering patient questions, voice-to-text dictation for clini...
AI voice answering services have matured to the point where they can handle appointment scheduling, insurance verification questions, office hours and directions, emergency triage, and basic patien...
2025 was the year AI became standard equipment on both sides of the cybersecurity divide. Attackers used AI to generate perfect phishing, clone voices, and automate vulnerability discovery. Defende...
Thanksgiving 2025. Five years past pandemic disruption. Technology that enabled survival and adaptation deserves gratitude.
Professional services firms overtook healthcare as the most targeted sector for ransomware in 2025. Law firms are at the top of that list. The reason is simple economics: law firms hold highly conf...
Halloween celebrates horror. Real technology incidents from 2025 are more frightening than any horror movie.
AI-powered bookkeeping tools have exploded: automated bank feed categorization, AI receipt scanning, natural language queries against financial data, automated reconciliation, and predictive cash f...
Quantum computers capable of breaking RSA and elliptic curve encryption (the standards protecting nearly all internet communication) are estimated to be 5-10 years away. That sounds like a distant ...
Fourteen years. September 10, 2025. Robell Technologies is approaching fifteen years of serving Arizona healthcare and professional practices.
HHS has proposed the most significant updates to the HIPAA Security Rule since its original implementation. Driven by the Change Healthcare catastrophe and the escalating threat landscape, these up...
Most medical practices use their EHR system daily. But most use only fraction of capabilities.
AI-powered document review in eDiscovery has matured rapidly. Technology-assisted review (TAR) and continuous active learning (CAL) can reduce document review time by 60-80%, with accuracy rates th...
Independence Day celebrates self-determination and freedom from dependency.
March 2020 forced rapid telehealth adoption. Five years later, June 2025, we have clarity about what's permanent and what was temporary emergency measure.
Open Dental is one of the most popular practice management systems for dental offices. Its open architecture and flexibility are major advantages, but that flexibility comes with a security conside...
Every dental practice claims to have "security training." Usually this means one hour per year where someone talks about passwords while people check their email.
Dental practices invest in digital X-rays, paperless records, online scheduling, digital marketing. Working toward "digital transformation."
Nine years ago today, we wrote about a $17,000 ransomware attack on a hospital. Today, ransomware payments average over $1 million. AI can clone voices and generate perfect phishing. Deepfakes are ...
HIPAA sets baseline for patient data privacy. But in 2025, privacy landscape is more complex.
AI tools are reshaping tax preparation. Automated document extraction from W-2s and 1099s. AI-powered tax code analysis. Intelligent categorization of expenses. Natural language queries about compl...
Valentine's Day is about relationships. This year, let's examine your relationship with technology.
During COVID-19, HHS issued enforcement discretion waivers allowing healthcare providers to use non-HIPAA-compliant telehealth platforms (FaceTime, Zoom consumer, Skype) without penalties. Those wa...
Multiple attorneys have now been sanctioned for citing AI-generated fake cases. Bar associations across the country have issued AI ethics guidance. Courts are requiring AI disclosure in filings. An...
HIPAA Security Rule from 2003. Technology in 2025 looks nothing like 2003.
Christmas Day 2024. Most people aren't thinking about technology today.
2024 will be remembered as the year we learned, painfully, that single points of failure in critical infrastructure can paralyze entire industries. Change Healthcare disrupted healthcare nationwide...
Thanksgiving is about gratitude. For practices in 2024, there's much to be grateful for in the technology and systems that keep businesses running through challenges.
Updated HIPAA rules now require covered entities to provide patients with electronic access to their health information through a patient portal or similar technology. For practices that haven't im...
Veterans Day honors military service. Many veterans bring valuable cybersecurity skills to civilian sector.
Patient experience determines practice success. Technology plays major role in how patients experience your practice.
Legal research has been online for decades. Westlaw and Lexis computerized legal research in the 1970s.
Thirteen years. September 10, 2024. Robell Technologies marks over a decade serving Arizona healthcare and professional practices in an environment more complex than ever.
The SEC's cybersecurity disclosure rules are now in full effect. Investment advisors and public companies must disclose material cybersecurity incidents on Form 8-K within four business days and pr...
Tax season 2024 is behind us. August is perfect time to review what worked, what caused problems, and what needs improvement before next year.
If you attend legal tech conferences in 2024, you'll hear constant promises: AI-powered e-discovery will transform your practice, reduce costs, speed up document review, eliminate manual work.
On July 19, 2024, a software update from CrowdStrike, one of the world's leading cybersecurity companies, caused approximately 8.5 million Windows computers to crash with blue screens. Airlines gro...
Independence Day celebrates sovereignty and self-determination. In 2024, AI raises urgent questions about data sovereignty.
Digital X-ray sensors, CBCT machines, and intraoral cameras have transformed dentistry. They've also created security vulnerabilities that most practices don't think about. These imaging systems co...
Dental practices invest in practice management software, digital imaging, patient portals, and other technology. But technology only helps if staff can use it effectively.
Memorial Day honors those who gave their lives in military service. It's also time to recognize veterans who continue serving in different capacity: protecting civilian infrastructure and businesse...
In February 2024, a Hong Kong finance worker was tricked into transferring $25 million after a video call with what appeared to be the company's CFO and other executives. Every person on the call w...
Patient engagement determines health outcomes. Engaged patients follow treatment plans, attend appointments, manage chronic conditions effectively.
Eight years ago today, we wrote our first blog post. Our advice: back up your data, patch your systems, use strong passwords. Eight years, hundreds of posts, billions of dollars in damages industry...
AI is changing how dental practices communicate with patients. Automated reminders, personalized treatment explanations, intelligent scheduling, post-operative follow-up.
Ransomware attacks on medical practices are increasing in 2024. Attackers know healthcare can't afford downtime. Patients need access to records. Staff can't work. Clinical care gets disrupted. The...
On February 21, a ransomware attack on Change Healthcare, a subsidiary of UnitedHealth Group that processes approximately 15 billion healthcare transactions annually, brought healthcare claims proc...
Valentine's Day celebrates love. Chocolates, flowers, romantic dinners.
New Year 2024. Time for resolutions that typically fail by February.
Christmas Day 2023. Most people are with family, opening presents, enjoying holiday meals.
2023 was the year AI entered cybersecurity, for better and worse. It was the year social engineering proved it could take down a $100 million casino operation with a phone call. And it was the year...
Veterans Day honors those who served in the military. For veterans transitioning to civilian careers, cybersecurity offers strong opportunities.
The FBI's latest Internet Crime Report shows business email compromise (BEC) losses of $2.7 billion in 2022, up from $1.8 billion in 2020. Wire fraud targeting financial practices, accounting firms...
MGM Resorts International has been crippled for over a week. Hotel room keys don't work. Slot machines are offline. Reservations are down. Guests can't check in or out electronically. The estimated...
Twelve years. September 10, 2023. Robell Technologies anniversary comes in a year dominated by artificial intelligence tools entering mainstream healthcare and professional services.
Most law firms now use cloud services. Email, document storage, practice management, legal research. Cloud computing is standard.
OCR's enforcement activity has increased significantly. Right of Access enforcement alone has generated over 40 actions since 2019, including penalties against solo dental practices. The question i...
Independence Day celebrates freedom and sovereignty. In 2023, a different kind of sovereignty matters: digital sovereignty and control over your own data.
The Cl0p ransomware gang exploited a zero-day vulnerability in Progress Software's MOVEit Transfer, a widely-used managed file transfer solution. The attack has compromised over 2,500 organizations...
Memorial Day honors those who served in the military. As we remember their service, it's worth talking about something practical: military veterans transitioning to civilian careers often excel in ...
Seven years ago today, we wrote about a hospital paying $17,000 in Bitcoin to ransomware attackers. It was our first blog post and, at the time, one of the most alarming cybersecurity stories in he...
Tax season means long hours, tight deadlines, and stressed staff. It also means accounting firms become prime targets for cybercriminals.
ChatGPT and AI language models are rapidly being adopted across every profession. Legal is no exception: attorneys are using AI for research, drafting, document review, and contract analysis. The p...
HHS has increased HIPAA civil monetary penalties for 2023, continuing a trend of escalating enforcement. The maximum penalty for a single violation category is now over $2 million. And OCR (the Off...
Presidents Day honors leaders of government. This year, let's examine cybersecurity lessons from government agencies.
For years, we've told staff to watch for phishing red flags: poor grammar, spelling errors, awkward phrasing, generic greetings. "Dear Valued Customer" with three typos was easy to spot. Those days...
Your dental practice doesn't operate in isolation. You depend on vendors for practice management software, imaging systems, payment processing, and countless other services.
2022 was the year cybersecurity became geopolitics. Russia's invasion of Ukraine brought cyber warfare into the daily news. CISA's "Shields Up" advisory put every US organization on alert. And the ...
Thanksgiving is about gratitude. In cybersecurity, we should be grateful for attacks that didn't succeed, breaches that didn't happen, disasters that were prevented.
Intuit has announced that QuickBooks Desktop will no longer be sold as a one-time purchase and is being transitioned to subscription-only, with an eventual full migration to QuickBooks Online. For ...
October 2022. Seven years of Cybersecurity Awareness Month. Seven years of this blog. And the theme this year, "See Yourself in Cyber," might be the most important one yet.
September 10, 2022. Eleven years of Robell Technologies serving Arizona healthcare and professional practices.
LastPass, the password manager we've recommended multiple times on this blog, disclosed that an attacker accessed their development environment and stole source code and proprietary technical infor...
Your document management system contains everything: client contracts, litigation documents, corporate filings, financial records, personal information, privileged communications. For a hacker, com...
The FDA has significantly strengthened its cybersecurity requirements for medical device manufacturers. New guidance requires manufacturers to address cybersecurity throughout the product lifecycle...
The SEC has proposed new cybersecurity rules for registered investment advisors and funds. The proposed rules would require written cybersecurity policies, incident reporting within 48 hours, annua...
Happy Easter weekend to those who celebrate. Whether you're taking time off for the holiday or just enjoying a long weekend, this is probably one of the few times all year when your entire business...
Six years ago today, we published our first blog post about a hospital ransomware attack. We were a dental IT company writing for dental practices. Today, Robell Technologies serves dental, medical...
A multi-location dental practice recently paid $50,000 in Bitcoin to a ransomware gang. The entire incident was preventable. Three specific security gaps, any one of which being addressed would hav...
Last week, Russia launched a full-scale invasion of Ukraine. Alongside the military offensive, Russia has deployed significant cyber capabilities: wiper malware targeting Ukrainian government syste...
Healthcare remains the most targeted industry for cyberattacks, and the primary target within healthcare organizations is the electronic health record system. EHR data is worth more on the black ma...
Tax season is peak season for accountants and for the attackers who target them. Between January and April, accounting firms handle the most concentrated collection of sensitive financial data imag...
Martin Luther King Jr. Day honors a leader who fought for equality and justice. In 2022, the cybersecurity field still struggles with diversity.
According to recent data from cybersecurity firms tracking ransomware incidents, law firms have become the second most targeted industry after healthcare. The reasons are straightforward: law firms...
New Year's resolutions usually fail by February. But cybersecurity resolutions matter too much to abandon.
A critical vulnerability (CVE-2021-44228) in Apache Log4j, an open-source logging library used by millions of Java applications worldwide, was disclosed on Friday. It's called Log4Shell, and it's b...
Thanksgiving 2021 comes nearly two years into a pandemic that forced rapid technology adaptation.
If you've tried to renew or purchase cyber insurance recently, you may have noticed something: it's more expensive, the application is longer, and some carriers are declining coverage altogether. T...
Halloween celebrates horror. Real cybersecurity incidents are more terrifying than any horror movie.
Word of mouth remains valuable. But in 2021, most new patients find dental practices online.
You're hearing "zero trust" everywhere. The Biden administration's cybersecurity executive order mandates it for federal agencies. Microsoft, Google, and every major tech company are building produ...
Ten years. September 10, 2021. A full decade since Robell Technologies started serving Arizona healthcare and professional practices.
Ransomware attacks on healthcare organizations increased dramatically in 2020-2021. Medical practices are targets because they hold valuable data and often have weak security.
Over the Fourth of July weekend, the REvil ransomware gang exploited a vulnerability in Kaseya VSA, a remote management tool used by managed service providers, to deploy ransomware to approximately...
Independence Day celebrates freedom from dependency. In IT, we need independence from single points of failure.
Tax season is over. Summer is relatively quiet time for accounting firms. Staff catch their breath after April rush.
Cloud migration is accelerating. COVID-19 proved value of systems accessible from anywhere. But when should your specific practice migrate to cloud?
On Friday, a ransomware attack forced Colonial Pipeline to shut down operations. Colonial operates the largest fuel pipeline in the United States, carrying 2.5 million barrels of fuel daily from Te...
Law firms accumulate documents. Client files, emails, research, billing records. Over years, this becomes massive amounts of data.
Five years. Over 100 blog posts. A cybersecurity landscape that bears zero resemblance to where we started.
March 2020 forced rapid telehealth adoption. Practices that had never done video visits suddenly conducted dozens daily.
Microsoft disclosed four zero-day vulnerabilities in Exchange Server that are being actively exploited by a Chinese state-sponsored group called Hafnium. An estimated 30,000 US organizations have b...
Valentine's Day is about relationships. Let's examine your relationship with technology.
Tax season 2020 was unprecedented. COVID-19 hit in mid-March, right as accounting firms were entering their busiest period. Offices closed overnight. Staff scrambled to work from home. The tax dead...
March 2020 forced rapid telehealth adoption. Ten months later, January 2021, telehealth is established but needs sustainability planning.
A month after the SolarWinds hack was disclosed, the picture is clearer and more alarming. At least nine US government agencies were compromised. Over 100 private companies were specifically target...
Christmas Eve 2020. Offices closed. Most staff with family. Quiet time at end of challenging year.
This week, the cybersecurity world discovered what may be the most sophisticated cyberattack in history. Russian state-sponsored hackers compromised SolarWinds, a widely-used IT management software...
Thanksgiving 2020 is unlike any previous Thanksgiving. Eight months into pandemic. Socially distanced gatherings. Virtual celebrations. Unprecedented disruption.
Five years of Cybersecurity Awareness Month. Five years of this blog. And 2020 has been the most challenging cybersecurity year in history, not because of any single attack, but because the pandemi...
March 2020 forced rapid telemedicine adoption. Six months later, practices that implemented video visits in emergency mode are asking about long-term HIPAA compliance.
Nine years. September 10, 2020. Robell Technologies anniversary comes six months into a global pandemic that changed everything about how we work.
Labor Day celebrates work and workers. In healthcare IT, let's celebrate how practice management software has evolved to make clinicians' and staff's jobs easier.
The pandemic stress-tested every practice's technology. Some passed. Many failed. Now that we're adapting to the new normal, it's time to make the investments that will prevent the next disruption ...
Six months into the pandemic, the cybersecurity data is in, and it's grim. COVID-19 didn't just disrupt healthcare and the economy. It created perfect conditions for cybercriminals. Let's look at t...
Independence Day 2020 comes four months into a pandemic that forced businesses to declare independence from office-only operations.
Practices across the country are reopening for routine care after weeks or months of COVID-19 closures. You're thinking about PPE, patient screening, and scheduling. But your IT systems sat idle to...
Dental practices are reopening after COVID-19 closures. But reopening looks different than pre-COVID operations.
Memorial Day 2020 looks different from any previous year. We're in the middle of a pandemic. Most businesses that could go remote did so, often with minimal planning or preparation. People are work...
HHS announced in March that it would exercise enforcement discretion for telehealth during the COVID-19 public health emergency. This means providers can use consumer communication tools (FaceTime,...
Zoom went from 10 million daily users in December to over 300 million in April. When the pandemic forced everyone remote, Zoom became the default video platform. But rapid adoption brought intense ...
Four years ago, we started this blog because a hospital paid $17,000 in Bitcoin to ransomware attackers. Today, we're writing during a global pandemic that has sent every practice into crisis mode,...
March 2020 changed everything. Law firms need remote work capability now, not in six months after careful planning.
Everything changed this week. Practices are closing for non-emergency care. Staff is working from home. Teledentistry and telehealth are suddenly essential. And the security controls that work insi...
Valentine's Day is about relationships. Love, commitment, trust. So let's talk about your business's relationship with passwords, because right now, it's probably toxic.
Yesterday, January 14, 2020, Microsoft ended support for Windows 7. No more security patches. No more bug fixes. No more updates. We've been warning about this since July 2018. If you're still runn...
New Year 2020. Time for resolutions that typically fail by February.
Four years of writing this blog, and 2019 might be the year that most fundamentally changed the threat landscape. Not because of one spectacular breach, but because of a systematic evolution in how...
Thanksgiving 2019. Small medical practices, solo attorneys, and small accounting firms have access to technology that was enterprise-only a decade ago.
It's Thanksgiving 2019, and as has become our tradition, we're taking stock of the year. What worked. What didn't. What keeps us up at night.
Attorneys receive hundreds of emails daily. Client communications, court filings, discovery, opposing counsel, internal communications.
October again. Cybersecurity Awareness Month, year four for this blog. The national theme this year is "Own IT. Secure IT. Protect IT." Which, honestly, is a pretty good summary of everything we've...
September 2019. Tax season is distant memory. Next busy season feels far away.
We've written about network segmentation many times. But we've never written the practical guide to what a well-designed dental practice network actually looks like. Let's fix that.
Eight years. September 10, 2019. Robell Technologies has been serving Arizona healthcare and professional practices for eight years, and we're heading into a new decade.
A disturbing trend is emerging in 2019: ransomware attackers are targeting managed service providers (MSPs), the IT companies that manage technology for multiple small businesses. By compromising o...
Capital One disclosed that a hacker accessed the personal data of approximately 100 million customers and credit card applicants. The data included names, addresses, phone numbers, dates of birth, ...
Happy Fourth of July! For the third year running, we're marking Independence Day with a digital declaration. This year: data independence. Taking control of your personal and business data from the...
Independence Day celebrates freedom from dependency. In 2019, technology gives small practices independence they couldn't achieve before.
Accounting firms handle massive amounts of paper. Tax documents, financial statements, client files, receipts.
We first warned about Windows 7 end of life in July 2018. At 18 months out, it felt like plenty of time. Now we're at six months. January 14, 2020 is the hard deadline. After that: no more security...
Law firms create similar documents repeatedly. Engagement letters, contracts, pleadings, discovery requests. Same structure, different client details.
Baltimore's city government has been paralyzed by ransomware for the past two weeks. City employees can't access email. Real estate transactions are frozen. Water billing is offline. The attackers ...
Three years ago today, we published our first blog post about a hospital that paid $17,000 in Bitcoin to ransomware attackers. At the time, it felt extraordinary. Today, a $17,000 ransom wouldn't e...
Cloud-based practice management software is gaining momentum. Curve Dental, Dentrix Ascend, tab32, and others are offering browser-based alternatives to traditional server-installed PMS. The pitch ...
It's Presidents Day, a good time to reflect on government and leadership. This year, let's focus on an area where government consistently fails: protecting data from breaches.
Happy Valentine's Day. Let's talk about one of the creepiest email scams of the past year: sextortion. Not exactly romantic, but relevant. These scams have flooded inboxes since late 2018, and we'v...
A ransomware attack hit overnight. Or a server was hacked. Or a laptop with patient data was stolen. Your practice has experienced a data breach. You have 24 hours to make decisions that will affec...
Happy New Year! It's January 1, 2019, which means people everywhere are making resolutions they'll abandon by Valentine's Day. Gym memberships spike. Meal prep enthusiasm peaks. And by March, most ...
2018 was less explosive than 2017 in terms of headline-grabbing attacks. But it was far more significant in terms of structural change. GDPR took effect. Privacy regulation advanced worldwide. The ...
Three years ago, we published a Thanksgiving post about a ransomware attack that turned into a half-day inconvenience because the practice had good backups. That post exemplifies everything we're g...
Three Cybersecurity Awareness Months ago, we published our first blog post. In that time, we've covered WannaCry, NotPetya, Equifax, Cambridge Analytica, Meltdown/Spectre, GDPR, and dozens of small...
Marriott International disclosed that its Starwood guest reservation database was breached, exposing up to 500 million guest records. Names, addresses, phone numbers, email addresses, passport numb...
Seven years. September 10, 2018. Robell Technologies has now been serving Arizona dental practices, medical offices, law firms, and accounting firms for seven years.
Happy Labor Day. If your practice experienced a ransomware attack Tuesday morning, would your team know exactly what to do? Who to call first? Whether to shut down the server or leave it running? H...
Most cybersecurity writing focuses on technical threats: malware, vulnerabilities, exploits. But many of the most effective attacks don't involve technology at all. They involve a phone call, a con...
Microsoft will end extended support for Windows 7 on January 14, 2020. After that date, no more security patches. No more bug fixes. No more updates of any kind. Every unpatched vulnerability disco...
Happy Fourth of July! This year, independence has a digital dimension. Between GDPR, the Cambridge Analytica scandal, and growing awareness of how much data companies collect about us, 2018 is the ...
More practices are asking us about switching from traditional phone systems to VoIP (Voice over Internet Protocol). The appeal is obvious: lower monthly costs, better features, flexibility to add l...
The European Union's General Data Protection Regulation (GDPR) went into effect on May 25, 2018. You've probably seen headlines about massive fines, strict requirements, and companies scrambling to...
It's Memorial Day weekend. Before you head out, let's do something we should all do more often but rarely do: verify that your backup actually works.
If your inbox has been flooded with "We've updated our privacy policy" emails, you've experienced the most visible effect of GDPR taking effect on May 25th. Every company that's ever had your email...
On May 25, 2018, the European Union's General Data Protection Regulation (GDPR) takes effect. It's the most comprehensive data privacy regulation ever enacted, and it carries fines of up to 4% of g...
It's April 15, which means tax season is officially over for most businesses and individuals. Accounting firms can finally exhale, and small business owners can stop worrying about extensions and d...
Two years ago today, we published our first blog post about the Hollywood Presbyterian ransomware attack. Since then, we've written about Yahoo's 3 billion accounts, WannaCry shutting down hospital...
The story broke this weekend: a political consulting firm called Cambridge Analytica harvested personal data from 87 million Facebook users without their knowledge or meaningful consent. The data w...
One of the most common questions we get from practice owners: "What should I be spending on IT?" The answer varies by practice size, but there are benchmarks and frameworks that apply broadly. And ...
During the opening ceremony of the Pyeongchang Winter Olympics on February 9th, a cyberattack took down the Olympics' official website, disrupted Wi-Fi in the stadium, and affected the broadcast. A...
HHS has made it clear that HIPAA's Right of Access is a priority enforcement area. And from what we see working with practices, it's an area where many are falling short. Not because they're trying...
The cybersecurity industry has a problem: there aren't enough qualified people to fill open positions. Industry estimates suggest 300,000+ unfilled cybersecurity jobs in the US alone. Companies are...
Yesterday, security researchers publicly disclosed two vulnerabilities that affect virtually every computer processor manufactured in the last two decades. They're called Meltdown and Spectre, and ...
Merry Christmas! If you unwrapped a smart speaker, security camera, fitness tracker, smart TV, or tablet this morning, congratulations. Before you connect it to your home or office network, take fi...
If 2016 was the year cybersecurity went mainstream, 2017 was the year it became unavoidable. The attacks were bigger, faster, and more destructive than anything we'd seen before. Here's what happen...
2017 has been the most eventful year in cybersecurity history. WannaCry, NotPetya, Equifax, Uber's cover-up, KRACK. It would be easy to be pessimistic. But it's Thanksgiving, so let's find what we ...
Uber just disclosed that hackers stole the personal data of 57 million users and drivers in October 2016. That's not the shocking part. The shocking part: Uber knew about it, paid the hackers $100,...
Security researchers disclosed a critical vulnerability in WPA2, the encryption protocol used by virtually every Wi-Fi network in the world. The attack, called KRACK (Key Reinstallation AttaCK), al...
October is Cybersecurity Awareness Month again, and what a difference a year makes. In October 2016, we were dealing with the Mirai botnet and the Dyn DDoS attack. This year, we've lived through Wa...
If you're a hacker looking for valuable data, law firms are a goldmine. Corporate merger details. Intellectual property. Financial records. Litigation strategies. Personal information on high-net-w...
September 10, 2017. Six years since we started Robell Technologies in Arizona. This past year has been our busiest and most challenging yet, which means we learned a lot.
Yesterday, Equifax announced a data breach affecting 143 million Americans (later revised to 147 million). That's nearly half the US population. The compromised data includes names, Social Security...
When practices think about backups, they think about their patient database: names, addresses, treatment plans, billing records. That data is critical. But there's another category of data that's o...
Email is terrible for exchanging tax documents and financial information. Unencrypted email is like sending postcards: anyone handling it can read the contents.
We've been recommending password managers for over a year now. After the LinkedIn breach, Yahoo (twice), and every credential-stuffing attack in between, the case is clear: human beings can't maint...
Ransomware gets the headlines. Data breaches make the news. But the FBI's latest Internet Crime Report reveals that business email compromise (BEC) has cost organizations over $5 billion globally s...
Dropbox, Google Drive, OneDrive, Box. Cloud storage services are ubiquitous in 2017, and they offer obvious benefits: access files from anywhere, easy collaboration, automatic backup, lower costs t...
Happy Fourth of July! While you're celebrating America's independence, consider declaring your own independence from the IT habits that are putting your practice at risk. After WannaCry in May and ...
Yesterday, a massive cyberattack hit organizations worldwide. It started in Ukraine and spread globally within hours. Maersk, the world's largest shipping company. Merck, the pharmaceutical giant. ...
Most practices understand the big HIPAA rules: protect patient data, encrypt devices, report breaches. But there's a rule that gets violated constantly and almost nobody talks about: the Minimum Ne...
Every dental practice accumulates patient records. X-rays, treatment notes, insurance claims, financial records. Over years, this becomes massive amounts of data.
Memorial Day weekend is the unofficial start of summer travel season. If you're heading out, your laptop, phone, and the data on them are going with you. And if you're checking email or accessing p...
Traditional phone lines are expensive. A dental practice with four or five lines can easily spend $300-500 per month just on phone service, before adding features like call forwarding, voicemail to...
Last Friday, the world experienced the largest ransomware attack in history. WannaCry (also known as WannaCrypt or WCry) infected over 200,000 computers across 150 countries in less than 48 hours. ...
Patient portals are becoming standard in dental and medical practices. Online appointment scheduling, treatment plan review, secure messaging, billing access. Patients love the convenience, and it ...
Happy Easter to those who celebrate. While you're enjoying the long weekend, cyber criminals are working. Holidays are prime time for phishing attacks because people are distracted, offices are lig...
It's tax season, which means two things are certain: you owe money to the IRS, and criminals are trying to steal it. Tax-themed phishing attacks spike dramatically between January and April, and th...
One year ago today, we published our first blog post. It was about ransomware and the Hollywood Presbyterian Medical Center, the hospital that paid $17,000 in Bitcoin to get their files back. At th...
Walk through your dental or medical practice and count the devices connected to your network. Not just computers. Everything. Digital X-ray sensors. Intraoral cameras. CBCT machines. Caries detecti...
We get this question at least once a month: "Should I use Open Dental or Dentrix?" Usually it's asked in terms of features, cost, or what their dental school taught them to use. Valid consideration...
If you're shopping for an electronic health records (EHR) system, you've probably discovered that every vendor claims to be the best, the most innovative, the most user-friendly, and the most cost-...
Electronic discovery used to be something only big firms worried about. Complex litigation, massive document reviews, specialized software. But the reality is that e-discovery obligations apply to ...
On Presidents Day, it's traditional to reflect on leadership and government. This year, let's talk about something the federal government does consistently poorly: cybersecurity.
Happy Valentine's Day. Before you click on that e-card from your "secret admirer," let's talk about the cybersecurity implications of the most romantic day of the year.
A year ago, we wrote our first blog post about ransomware and the Hollywood Presbyterian attack. At the time, ransomware was still relatively straightforward: encrypt files, demand payment, move on...
The cybersecurity workforce has a serious diversity problem. According to recent industry surveys, only 11% of cybersecurity professionals are women, and only 8% are Black or Hispanic. For an indus...
Happy New Year. 2016 was... a lot, from a cybersecurity perspective. Yahoo lost 3 billion accounts. Ransomware hit hospitals. The NSA's own hacking tools got stolen. The internet went down because ...
Merry Christmas from everyone at Robell Technologies. While you're unwrapping presents and enjoying time with family, we thought we'd share our wish list. Not for us. For your practice.
Remember in September when we wrote about Yahoo's 500 million account breach and called it the biggest in history? Well, Yahoo just topped themselves. Yesterday they disclosed a separate breach, th...
2016 is wrapping up, and from a cybersecurity perspective, it was a year that changed everything. The breaches got bigger, the threats got more sophisticated, and the consequences got more real. Le...
The week before Thanksgiving, we got the call. A dental practice, four operatories, ten workstations, one server. Their office manager arrived Monday morning to find every file on the server encryp...
Black Friday is this week. Cyber Monday follows right behind. And if you think the shopping frenzy is just a consumer problem, think again. The holiday season is prime time for business-targeted sc...
If you run an accounting firm, November and early December are your calm before the storm. Tax season starts in January and runs through April. By the time you're in the thick of it, there's no tim...
Happy Veterans Day. Last Memorial Day, we wrote about cybersecurity lessons from the military. Today, I want to flip that around and talk about why the cybersecurity industry needs more veterans, a...
2016 has been the year of the data breach. Hollywood Presbyterian, Yahoo (twice), LinkedIn, the DNC. If this year hasn't convinced you that cyber risk is real, nothing will.
Yesterday morning, if you tried to visit Twitter, Netflix, Reddit, Spotify, the New York Times, or about a thousand other websites, you got nothing. Error pages. Timeouts. The internet just... stop...
With the presidential election less than a month away, cybersecurity has become a campaign issue for the first time in American history. The DNC email hack, allegations of state-sponsored interfere...
Columbus Day celebrates discovery and exploration. In 2016, businesses across the country are discovering something they didn't want to find: ransomware is now a mainstream threat, not just somethi...
October is National Cybersecurity Awareness Month. And after the year we've had (Hollywood Presbyterian, Panama Papers, LinkedIn, Equifax, Yahoo), it's never been more relevant.
Nobody plans on getting breached. But after the year we've had, every healthcare practice should understand what happens if they do. HIPAA's Breach Notification Rule has specific requirements about...
Yahoo announced today that at least 500 million user accounts were compromised in a data breach. Half a billion accounts. That's not a typo. And here's the kicker: the breach happened in 2014. Two ...
Summer's over. Kids are back in school. And if your practice's IT security took a vacation along with your staff (see our June post about summer security risks), now is the time to get things butto...
Today, September 10, 2016, marks five years since Robell Technologies was established in Arizona. Five years of keeping dental practices, law firms, medical offices, and accounting firms secure and...
Happy Labor Day. Your team is off, and they deserve it. But there's one member of your staff that never gets a day off, never calls in sick, and never takes a vacation: your firewall.
Over the past few weeks, we've seen a spike in phishing emails targeting dental practices. The twist: they're impersonating dental supply vendors. Henry Schein, Patterson Dental, Benco, the emails ...
We've talked a lot about backups this year. Every ransomware post, every breach post, every security checklist comes back to the same thing: do you have good backups? But we haven't dug into the ac...
We got a call last week from a dental practice running Dentrix G4. They wanted help troubleshooting a problem, and we had to give them bad news: Dentrix G4 reached end of life in 2014. Henry Schein...
For years, HIPAA enforcement felt like a distant threat for small healthcare practices. The Office for Civil Rights (OCR) mostly went after big hospitals and health systems. The fines made headline...
A group calling themselves "The Shadow Brokers" just dropped what appear to be the NSA's own hacking tools on the internet. And they're auctioning off even more.
Your practice management software is probably the most important piece of technology in your office. It holds every patient record, every appointment, every insurance claim, every financial transac...
Microsoft's free Windows 10 upgrade offer ends July 29th. After that, you'll pay $119+ per machine. If your practice is still running Windows 7 or 8.1, this is your last chance to upgrade for free.
Unless you've been underground for the past week, you've noticed people wandering around staring at their phones more than usual. Pokemon Go launched on July 6th and immediately became the biggest ...
Happy Fourth of July. While you're celebrating freedom and independence, let's talk about something your practice desperately needs to declare independence from: terrible passwords.
We've written about passwords a lot. The LinkedIn breach. The Panama Papers. Credential stuffing. The common thread: stolen passwords lead to compromised accounts. The solution we keep recommending...
It's June. Vacation season is here. Your staff is rotating through time off, the office is running with a skeleton crew, and auto-reply messages are broadcasting exactly who's gone and when they'll...
Last week a dental practice in Tempe had their server room flood when a water heater on the floor above failed overnight. The practice came in Monday morning to find their server sitting in three i...
In February, hackers stole $81 million from Bangladesh's central bank through the SWIFT network, the secure messaging system that banks use to transfer money internationally. A typo in one of the f...
This Memorial Day, as we honor those who served and sacrificed, there's something worth reflecting on beyond gratitude. The military's approach to security, with its emphasis on procedure, training...
Unless you've been living under a rock this week, you've probably heard that Johnny Depp and Amber Heard are getting divorced. Filed May 23rd, citing irreconcilable differences. What's getting less...
Equifax, one of the three major credit bureaus, disclosed this month that approximately 431,000 consumers had their tax-related information compromised through a vulnerability in one of their web a...
Remember when LinkedIn got hacked back in 2012? The company said about 6.5 million passwords were stolen. Bad, but manageable. Change your password, move on.
Remember that hospital in LA that paid hackers $17,000 in Bitcoin last month? Turns out it wasn't a one-off. It's becoming a pattern.
Two weeks ago, the world found out that a law firm in Panama had been keeping some very interesting secrets. And then 11.5 million of those secrets ended up on the internet.
So here's something fun to think about on a Tuesday morning: a hospital in Los Angeles just paid hackers $17,000 in Bitcoin to get their own files back.